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" I want to thank everyone who has ever put on a Cubs uniform and anyone who has ever rooted for the Cubs. "

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" We knew the 2017-18 offseason would be one of our most challenging. We've known that for a long time. "

" The 'Chicago Sun-Times,' I remember, ran a full-page, front-page photo-shop of me walking on water across Lake Michigan, as if by showing up I was going to miraculously fix the team's fortunes. Imagine their disappointment, then, when I announced a long-term rebuilding plan focused on acquiring young players and winning in five years. "

" I don't think I'm a chameleon. I can feel where people are coming from, what makes them tick, where they are vulnerable, what makes them feel good about themselves. I get just as much out of it as they do. I love connecting. "

" You have years where most things go your way, and you have years where more things than usual seem like a challenge. "

" Every opportunity to win is sacred. It's sacred to us inside the organization, and it should be sacred to the fans as well. They deserve our best efforts to do what we can to improve the club and put the club in position to succeed in any given season. "

" I do think we can be honest and upfront that certain organizations haven't gotten the job done. That's the approach we took in Boston. We identified certain things that we hadn't been doing well, that might have gotten in the way of a World Series, and eradicated them. "

" I still wake up thinking about draft choices we should have made that would have impacted the franchise for a long time, but I don't wake up thinking about one individual player move. "

" If multiple starting pitchers underperform at the same time, it's always going to leave you in a stretch where it's hard to play better than .500 baseball. "

" If you want to continue to be good and perform at a high level and be deep in all areas, you still have to hit on some undervalued players, too. You can't just go out and sign marquee free agents or trade for players when they're at the peak of their value. That's not a formula for long-term success. "

" We want to try and transform the Red Sox into a team like the Braves or the Yankees, where you can almost count on the postseason every year. "

" You don't want to make a living or habit out of trying to solve your problems with high-price pitching free agents because over the long run, there's so much risk involved that you really can hamstring your organization. "

" I believe in the First Amendment. But I also believe we should be mindful of how other people feel. "

" Communication is different in the clubhouse than it is in a boardroom. The heartbeat that exists in the clubhouse, you don't find that same type of heartbeat in the front office. "

" This game will make you cry more often than not. "

" I work for the Chicago Cubs, a team with a following so loyal and adoring and a history so forlorn that we were known nationwide as the Loveable Losers. "

" The Red Sox hadn't won in 86 years when we took over. We didn't run from that challenge - we embraced it. "

" We've made plenty of mistakes. But the ones that we've hit on, we've gotten lucky with some impact guys back, some best-case scenarios as far as how the guys have turned out. "

" If you're trying to avoid one move that you don't think is going to work out, don't then settle for a different move that maybe doesn't check all the boxes. Be true to the philosophy and understand the bigger picture. There's always another day to fight. "

" When people do things they weren't even sure they were capable of, I think it comes back to connection. Connection with teammates. Connection with organization. Feeling like they belong in the environment. I think it's a human need - the need to feel connected. "

" It's hypocritical to say when things are going well, 'Interview me. Ask me how great I am. Ask me about family and personal life.' At some point later, when someone wants information and you want to draw the line, how do you do that? "

" There are certainly times when baseball is much more than bread and circus, times when baseball resonates deeply and meaningfully with many, many people, and times when a game that is built around overcoming failure can teach us all a few important lessons. "

" Scouting and player development is the key to year-in and year-out success, not the occasional lucky hit. There are no definitive answers in this game, no shortcuts. When you think you've got it all figured out, you can get humbled very quickly. "

" I think everyone deserves more than one World Series every 108 years so. "

" I believe in our players. That's why they're here. I also know slumping is part of baseball. What's surprising is sometimes when it lasts awhile, for really good players when it lasts awhile. "

" To win the World Series, you have to be able to do a lot of things well. "

" The Cubs - with their passionate fans, dedicated ownership, tradition, and World Series drought - represented the ultimate new challenge and the one team I could imagine working for after such a fulfilling Red Sox experience. "

" There are a lot of ways to make a positive impact on the community without necessarily being a politician. "

" Once you thrust yourself out there in the public domain, it's really hard to retreat, to say no or reclaim that certain part of your life as private. "

" We try to do a great job of understanding the opposing hitter and his tendencies. Maybe understand the hitter better than he knows himself. "

" I don't know if I could go to another run-of-the-mill baseball department and work because it would probably feel like work. In Boston and Chicago, it doesn't feel like work. It feels like a privilege. "