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" I've probably spent more time than any other brand reading every last comment. To listen to people the way you're able to online is very powerful. "

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" In an ideal world, you'd never have to do things that are below your position, but this isn't an ideal world, and it's never going to be. "

" I'm a capitalist, I'm a CEO, I run a big business, I'm an employer. "

" Work hard, no matter how much recognition you get. "

" You are not a special snowflake. "

" A lot of young people who I employ expect a raise after three months or expect not to have to put in more work than what's in their job description. "

" A great mantra to have, whether you're breaking up with your boyfriend or you lose your job, or something changes that you didn't anticipate - which is a fact of life, and very much a fact of running a business - is: 'I was OK before this, I will be OK after this.' "

" Creativity and business acumen don't always go hand in hand. "

" I love mirrors. "

" Some of the best things that I ever sold on Ebay, I bought on Ebay - just for way less. "

" As a visual person, I love a creative resume. Putting in a little effort on the design side will show that you care about making things look good. "

" I want to give other creatives the opportunity to find the entrepreneur inside themselves and teach them how to build their own platform. "

" I have three pieces of advice I want you to remember: Don't ever grow up. Don't become a bore. Don't let The Man get to you. "

" EBay gave me the framework to discover I was an e-commerce entrepreneur. I touched everything, from shipping to logistics. "

" Don't you dare alter your inner freak. "

" I can be pretty reactive, and I've learned over time to be less reactive: to stop and think before I make decisions. "

" There are a lot of parents who've come to me and said about their daughters, 'Oh my God, she's 21, she's totally flailing. Your story gives me hope.' I put my mom through that. "

" At the bare minimum, you need to be in your position for a year before you ask for a raise or title change. "

" A typical day for me involves a lot of meetings. "

" I am still a lover of paper books. One of my first jobs was in a bookstore, and I still like to be able to write in a margin and feel the paper. Once inside of a digital device, I end up losing things. "

" Only the paranoid survive. "

" If you look at my Instagram, girls are just beating down my door for tips or a job or mentorship. I can't hire every single one of them. My story is one thing that gives them hope. It's an unconventional story with anecdotes, commonsense advice and a big dose of permission to figure things out for yourself. "

" I don't read fashion blogs all that much. I do read magazines, and I trust my friends' opinions, even though we all dress very differently. "

" You want to know what four words I probably hate the most? 'That's not my job.' "

" My first job was as a sandwich artist at Subway. "

" Success is a scary concept because it assumes something kind of final. In the grand scheme of life, I don't think there is some ultimate success. "

" There's no 'Chutes and Ladders' in life. "

" I think many people go to business school and learn ways to play it safe, ensuring that they avoid some of the pain that entrepreneurs endure while taking less calculated risks. "

" I don't have a lot of style icons. There are not a lot of people today who I look to. "

" Selling $500 shoes when you make $12 an hour is just an awkward economic juxtaposition. "

" Making small talk about what someone is wearing is just another form of unsolicited feedback. "