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" Never give up. Today is hard, tomorrow will be worse, but the day after tomorrow will be sunshine. "

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" Before I left China, I was educated that China was the richest, happiest country in the world. So when I arrived Australia, I thought, 'Oh my God, everything is different from what I was told.' Since then, I started to think differently. "

" People think, 'Jack, you do too much.' "

" The competition between me and Bill Gates, probably: Who can spend money more effectively that can do better philanthropy. "

" IBM, Microsoft, the profit they made was larger than the top four banks in China put together... But where did the money go? "

" A peace talk is always difficult, always complicated. "

" Nobody wanted to believe Jack Ma. "

" Our philosophy is, using internet technology, we can make every company become Amazon. "

" Trade is a communication of cultures and values. "

" When we started the e-commerce, nobody believed that China would have e-commerce because people believed in 'guang-shi,' face-to-face, and all kinds of network in traditional ways. There's no trust system in China. "

" China's government is so strong on investment, so strong on exporting, but they're too weak on domestic consumption. "

" I don't want to be liked. I want to be respected. "

" The difference between Amazon and us is Amazon is more like an empire - everything they control themselves, buy and sell. "

" Every technological revolution takes about 50 years. "

" I want people to learn what democracy means. "

" I'm a normal guy. "

" I flunked my exam for university two times before I was accepted by what was considered my city's worst university, Hangzhou Teachers University. I was studying to be a high school English teacher. In my university, I was elected student chairman and later became chairman of the city's Students Federation. "

" When I was 12 years old, I went to swim in a lake, and I almost died in that lake because the water was too deep - much deeper than I thought. "

" Trust the young people; trust this generation's innovation. They're making things, changing innovation every day. And all the consumers are the same: they want new things, they want cheap things, they want good things, they want unique things. If we can create these kind of things for consumers, they will come. "

" I even don't dare to watch our stock price, because this is what other people think who you are. I dare not watch it. I think, let the market take care of themselves; we should take care of the business. "

" I don't care about revenues. "

" I call Alibaba '1,001 mistakes.' We expanded too fast, and then in the dot-com bubble, we had to have layoffs. By 2002, we had only enough cash to survive for 18 months. We had a lot of free members using our site, and we didn't know how we'd make money. So we developed a product for China exporters to meet U.S. buyers online. This model saved us. "

" I believe always you should have a philanthropic heart inside but business way. Because you have to get things done. That is what scientists tell us how to do properly. Business should tell us how to get things done efficiently. And government should have the good environment and the foundations of researching. "

" It's impossible for China to keep 10 to 15% growth annually. The economy needed to slow down, and we have to learn to slow down. "

" When I graduated from university I tried to buy a beeper, and it cost me $250. My pay at the time was $10 a month. "

" I want to change history, do something important in my life, and influence individuals like we have with millions of small businesses on Alibaba. Then they love and respect you because you made their life important. "

" There's an examination for young people to go to university. I failed it three times. I failed a lot. So I applied to 30 different jobs and got rejected. I went for a job with the police; they said, 'You're no good.' I even went to KFC when it came to my city. Twenty-four people went for the job. Twenty-three were accepted. "

" I am going to enjoy some other things apart from business. "

" If you want to invest in us, we believe customer number one, employee number two, shareholder number three. If they don't want to buy that, that's fine. If they regret, they can sell us. "

" What a publication can do is to help people get a clearer picture without jumping to any rash conclusion. I'm very happy that the 'Post' can take the responsibility to report on China in a broader and deeper way. I believe the 'Post' must be fair to our readers. We should let our readers see China from more angles and perspectives. "

" I'm not a tech guy. I'm looking at the technology with the eyes of my customers, normal people's eyes. "