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" One of my most important 'Secrets of Adulthood': Outer order contributes to inner calm. "

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" I've found that I snack less and concentrate better when I chew on a plastic stirrer - the kind that you get to stir your to-go coffee. I picked up this habit from my husband, who loves to chew on things. His favorite chew-toy is a plastic pen top, and gnawed pen tops and little bits of plastic litter our apartment. "

" If you're impatient while waiting for the bus, tell yourself you're doing 'Bus waiting meditation.' If you're standing in a slow line at the drugstore, you're doing 'Waiting in line meditation.' Just saying these words makes me feel very spiritual and high-minded and wise. "

" We can use decision-making to choose the habits we want to form, use willpower to get the habit started, then - and this is the best part - we can allow the extraordinary power of habit to take over. At that point, we're free from the need to decide and the need to use willpower. "

" Superstition is the irrational belief that an object or behavior has the power to influence an outcome, when there's no logical connection between them. Most of us aren't superstitious - but most of us are a 'littlestitious.' "

" In the scope of a happy life, a messy desk or an overstuffed coat closet is a trivial thing, yet I find - and I hear from other people that they agree - that getting rid of clutter gives a disproportionate boost to happiness. "

" Getting paperwork under control makes me feel more in control of my life generally. "

" When I became obsessed with Winston Churchill, I wrote a book about Churchill. What a joy it was to write that book! "

" Give warm greetings and farewells. I was surprised by how much this resolution changed the atmosphere of my home. "

" Turn off your email; turn off your phone; disconnect from the Internet; figure out a way to set limits so you can concentrate when you need to, and disengage when you need to. Technology is a good servant but a bad master. "

" When Prime Minister Neville Chamberlain's government fell in May 1940, the nation turned to Churchill. At last, his unique qualities were brought to bear on a supreme challenge, and with his unshakable optimism, his heroic vision, and above all, his splendid speeches, Churchill roused the spirit of the British people. "

" Many people keep photos in their homes, in their office, or in their wallet, and happy families tend to display large numbers of photos at home. In 'Happier at Home,' I write about my 'shrine to my family' made of photographs. "

" Most people enjoy 'potato-chip news' from time to time - to track a presidential election or the Oscars. However, some are particularly drawn to material that makes them feel shocked, frightened, insecure, or indignant, and that's what potato-chip news often provides. "

" Being taken for granted is an unpleasant but sincere form of praise. Ironically, the more reliable you are, and the less you complain, the more likely you are to be taken for granted. "

" Whenever I'm trying to decide how to spend my precious time, energy, or money, I ask myself a series of questions. 'Will this broaden or deepen my relationships?' 'Will this contribute to an atmosphere of growth in my life?' 'Is this a way to 'Be Gretchen?' and 'Will this help connect me to my past?' "

" Accept yourself and expect more from yourself. "

" I love finding - or inventing - ways to categorize people. "

" Keep in mind that to avoid loneliness, many people need both a social circle and an intimate attachment. Having just one of two may still leave you feeling lonely. "

" Work done by other people sounds easy. How hard can it be to take care of a newborn who sleeps 20 hours a day? How hard can it be to keep track of your billable hours? To travel for one night for business? To get a 4-year-old ready for school? To return a few phone calls? To load the dishwasher? To fill out some forms? "

" Sometimes, counter-intuitively, it's easier to make a major change than a minor change. When a habit is changing very gradually, we may lose interest, give way under stress, or dismiss the change as insignificant. There's an excitement and an energy that comes from a big transformation, and that helps to create a habit. "

" When we're trying to form and keep habits, we often search - even unconsciously - for loopholes. We look for justifications that will excuse us from keeping this particular habit in this particular situation. "

" The days are long, but the years are short. "

" When we don't get any treats, we feel depleted, resentful, and angry, and we feel justified in self-indulgence. We start to crave comfort - and grab that comfort wherever we can, even if it means breaking good habits. "

" We all want to get along well with other people, and one way to do this is to help people feel good about themselves. If you make a person feel smart and insightful, that person will enjoy your company. "

" Habit allows us to go from 'before' to 'after,' to make life easier and better. Habit is notorious - and rightly so - for its ability to direct our actions, even against our will; but by mindfully shaping our habits, we can harness the power of mindlessness as a sweeping force for serenity, energy, and growth. "

" Try to never say 'yes' on the phone; instead, say, 'I'll get back to you.' When you're actually speaking to someone, the desire to be accommodating is very strong, and can lead you to say 'yes' without enough consideration. "

" Often, the more reliably you perform a task, the less likely it is for someone to notice that you're doing it and to feel grateful and to feel any impulse to help or to take a turn. "

" If you want someone else to do a task, don't do it yourself. "

" It's hard to avoid 'unconscious overclaiming.' In unconscious overclaiming, we unconsciously overestimate our contributions relative to others. This makes sense, because we're far more aware of what we do than what other people do. Also, we tend to do the work that we value. "

" Nature is impersonal, awe-inspiring, elegant, eternal. It's geometrically perfect. It's tiny and gigantic. You can travel far to be in a beautiful natural setting, or you can observe it in your backyard - or, in my case, in the trees lining New York City sidewalks, or in the clouds above skyscrapers. "

" For quotes, I have one document for general quotes; the other for happiness-related quotes, which I use for the 'Moment of Happiness,' my daily emails of happiness quotes. "