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" Since most corporate competitors have the same problems with sustainability and social reputation, it's worth trying to solve them together. "
Simon Mainwaring
Together
Reputation
Problems
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" One of the greatest challenges companies face in adjusting to the impact of social media, is knowing where to start. "
Simon Mainwaring
Challenges
Social Media
Media
" There is an overwhelming amount of information available to us all on the web each day, not to mention what is shared with us by our family, friends, fans, and followers. This necessitates the need to filter through all that information and to decide for ourselves where to put our attention. "
Simon Mainwaring
Family
Information
Need
" Brands must be very specific in their choice of social media platforms through which to communicate their CSR or cause messaging. "
Simon Mainwaring
Social Media
Choice
Media
" With the never-ending stream of new social technologies, apps and platforms rolling out every day, its easy to get lost in the minutiae of social media. Yet for there to be effective change, especially within large, top-down, hierarchical institutions, a company must have an over-arching understanding of the new role it has to play. "
Simon Mainwaring
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Day
" Corporate America cannot afford to remain silent or passive about the downward spiral we are undergoing. It cannot turn a blind eye to how difficult the experience of life is for so many of their customers. "
Simon Mainwaring
Blind
Life
Eye
" Consumers desiring a better world have already achieved some successes in this regard, helping to transform several industries from the ground up. "
Simon Mainwaring
Better World
Ground
Up
" Ultimately, it's possible that social media platforms will be designed as templates that the users themselves customize in terms of the best way to express their community and experience of life, and brands will have to simply follow suit. "
Simon Mainwaring
Media
Best
Community
" There is a fundamental shift that social media necessitates in business today - the need to transition from 'Me First' to 'We First' thinking. "
Simon Mainwaring
Today
Thinking
Social Media
" Let's hope brands recognize that the true power of this technology is not its reach but its ability to communicate substance that adds meaning to our lives. Otherwise, brands will be investing in technology that consumers simply won't buy. "
Simon Mainwaring
Reach
Technology
Hope
" In fact, I believe the first companies that make an effort to develop an authentic, transparent, and meaningful social contract with their fans and customers will turn out to be the ones that are the most successful in the future. While brands that refuse to make the effort will lose stature and customer loyalty. "
Simon Mainwaring
Effort
Lose
Loyalty
" We now see numerous examples of brands working together to address issues such as environmental degradations, climate control, pollution, poverty and disease. "
Simon Mainwaring
Working Together
Environmental
Control
" Gluttony might be innocuous were it not for the fact that gluttons tend to disregard whether their self-serving behaviors harm anyone else. We don't need to look far and wide to find examples of gluttonous behavior, as they are numerous throughout the history of capitalism. "
Simon Mainwaring
History
Look
Behavior
" The social business marketplace is effectively forcing brands to engage with consumers on the basis of something that is meaningful to them. More often than not, this takes the form of some core value that finds expression in a non-profit cause. "
Simon Mainwaring
More
Value
Expression
" Often motivated by a desire to maintain the existing status quo, sloth almost cost the U.S. its auto industry, as it refused for decades to build fuel-efficient cars to compete with Japanese, Korean and European imports. "
Simon Mainwaring
Build
Status Quo
Desire
" No one doubts the enormity of the social challenges we face around the world but one critical element of our response must be the generation of new thinking and ideas. Yet creating the conditions that make this possible is not simple. "
Simon Mainwaring
Challenges
New
Simple
" A social contract is the way out of this dilemma for corporations that want to lead in the 21st century by showing consumers how seriously they take customer loyalty and goodwill. "
Simon Mainwaring
Want
Way
Seriously
" As we all know, lasting relationships can't be rushed. "
Simon Mainwaring
Lasting
Rushed
Relationships
" Greed has increasingly become a virtue among Wall Street bankers and corporate CEOs in the U.S. Nowhere else in the world do CEOs insist on receiving compensation as high compared to what their employees earn. "
Simon Mainwaring
World
Virtue
Street
" As more people use social media to tell the story of the future, the wants and needs of more people will be reflected. "
Simon Mainwaring
Media
Future
Social Media
" Many corporate leaders and employees have the right intentions, but it can be overwhelming when you consider how everything is affected from leadership styles, to organizational structure, to employee engagement, to customer service an marketplace. "
Simon Mainwaring
You
Employees
Leadership
" Brands must empower their community to be change agents in their own right. To that end, they need to take on a mentoring role. This means the brand provides the tools, techniques and strategies for their customers to become more effective marketers in achieving their own goals. "
Simon Mainwaring
End
Goals
Community
" As a function of the easy access to information provided by the Internet, and the ease with which it can be shared thanks to social media, consumers are now better informed as to the behavior of brands and the multiple global crises we face. "
Simon Mainwaring
Information
Social Media
Media
" The question remains: which brands will commit to creating a private sector pillar of social change, and which will become casualties of their own outdated thinking? "
Simon Mainwaring
Change
Own
Thinking
" Technology is teaching us to be human again. "
Simon Mainwaring
Us
Technology
Teaching
" For decades, media companies have largely controlled the tools through which consumers were told what to buy, wear or think. Now consumers possess the same ability to produce, distribute and curate content and distribute it to their peers in real time across social media platforms. "
Simon Mainwaring
Social Media
Media
Tools
" The United States is at a critical juncture in time. Our government is riddled with historic debt, and the limited resources of philanthropic and non-profit efforts cannot meet the scale of social challenges we face with necessary force. "
Simon Mainwaring
Government
Meet
Time
" How much do you as a consumer value a positive experience with a brand or its customer service department? How willing are you to share that with your friends? How inclined are you to let that person know that you're interaction with them was positive? "
Simon Mainwaring
Value
Experience
Positive
" Consumers around the world are more aware of the multiple global crises we face than ever before, thanks to information found on the Internet. "
Simon Mainwaring
Information
World
More
" Find the human in the technology. The currency marketers trade in has not changed even if the methods have. Emotion is what we exchange. "
Simon Mainwaring
Human
Emotion
Find
" Transforming a brand into a socially responsible leader doesn't happen overnight by simply writing new marketing and advertising strategies. It takes effort to identify a vision that your customers will find credible and aligned with their values. "
Simon Mainwaring
Vision
Effort
Writing