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" Technologically, the Internet works thanks to loose but trusted connections among its many constituent parts, with easy entry and exit for new ISPs or new forms of expanding access. "

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" All sorts of factors contribute to what Facebook or Twitter present in a feed, or what Google or Bing show us in search results. Our expectation is that those intermediaries will provide open conduits to others' content and that the variables in their processes just help yield the information we find most relevant. "

Jonathan Zittrain

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" I'm interested in harnessing the good will and distributed power of people, including novices. "

" The crucial legacy of the personal computer is that anyone can write code for it and give or sell that code to you - and the vendors of the PC and its operating system have no more to say about it than your phone company does about which answering machine you decide to buy. "

Jonathan Zittrain

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" Digital books and music are often different from their physical counterparts in that consumers buy licences to a work, revocable under an ongoing contract, rather than their own copies. "

" Thanks to iCloud and other services, the choice of a phone or tablet today may lock a consumer into a branded silo, making it hard for him or her to do what Apple long importuned potential customers to do: switch. "

" Being closed to outsiders made the iPhone reliable and predictable. "

" The openness on which Apple had built its original empire had been completely reversed - but the spirit was still there among users. Hackers vied to 'jailbreak' the iPhone, running new apps on it despite Apple's desire to keep it closed. "

" With the rise of software patents, engineers coding new stuff - whether within a large software company or as kids writing smartphone apps - are exposed to a claim that somewhere a prior patent is being infringed. "

" Thanks in part to the Patriot Act, the federal government has been able to demand some details of your online activities from service providers - and not to tell you about it. "

" Citizens identify with something larger than themselves - if one's country is attacked, it can feel like a personal attack in a way that a fellow bank customer's account theft does not feel like a personal invasion. "

" When I think about privacy on social media sites, there's kind of the usual suspect problems, which doesn't make them any less important or severe; it's just we kind of know their shape, and we kind of know how we're going to solve them. "

" Through historical accident, we've ended up with a global network that pretty much allows anybody to communicate with anyone else at any time. "

" Digital books and other texts are increasingly coming under the control of distributors and other gatekeepers rather than readers and libraries. "

" The problem is, we're moving to software-as-service, which can be yanked or transformed at any moment. The ability of your PC to run independent code is an important safety valve. "

" The last refuge of privacy cannot be placed solely in law or technology. It must repose in both, and a thoughtful combination of the two can help us thread a path between having all our secrets trivially discoverable and preserving nothing for our later selves for fear of that discovery. "

" Search engines generally treat personal names as search terms like any others: Data is data. "

Jonathan Zittrain

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" Facebook draws from the public and public-interest sphere, a simultaneously bold and modest step towards acknowledging that our new networked technologies deeply affect our lives in ways not always captured or best shaped by the typical template of consumer and seller. "

" I think social networking is absolutely here to stay. Now, whether or not the label will Facebook forever, depends in part, I think, on whether Facebook wants to try to be less proprietary, be more central to the operation of defining and stewarding identity online. "

" Enterprising law-enforcement officers with a warrant can flick a distant switch and turn a standard mobile phone into a roving mic or eavesdrop on occupants of cars equipped with travel assistance systems. "

" One repressive state after another has had to face the dilemma of wanting abundant Internet for economic advancement, while ruing the ways in which its citizens can become empowered to express themselves fearlessly. "

" We face paired dangers. The first is that our networks are successfully attacked. The second is that our fear of attack will cause us to destroy what makes the Internet special. "

Jonathan Zittrain

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" TV broadcasting is owned, in the sense that governments around the world have asserted power over the airwaves that permeate their territories, deciding who can use what bandwidth and why - and those with licenses then, with exceptions determined by regulators, decide what to broadcast. "

" I'm interested in helping secure the PC - we need innovation here. It's not just hug your PC, hate the iPhone. In fact I don't even hate the iPhone; I think it's really cool. I just don't want it to be the center of the ecosystem along with the Web 2.0 apps. "

" The Internet is a collective hallucination: one of the best humanity has ever generated. "

" Despite outsiders being invited to write software, the iPhone thus remains tightly tethered to its vendor - the way that the Kindle is controlled by Amazon. "

" The ability to make new work from old work - especially if that new work is different enough that it doesn't dent the market for the old work - is something that benefits all creators, since so few can claim not to have a giant or 10 supporting them underneath. "

" The increasing legal pressure against archives has created anxieties among researchers, librarians, and journalists. They cite the need to protect sources who wish to make a record for posterity; procuring documents and interviews from those sources will be difficult if the fruits are only one subpoena away from disclosure. "

" A free Net may depend on some wisely developed and implemented locks and a community ethos that secures the keys to those locks among groups with shared norms and a sense of public purpose rather than in the hands of one gatekeeper. "

" Attacks on Internet sites and infrastructure, and the compromise of secure information, pose a particularly tricky problem because it is usually impossible to trace an attack back to its instigator. "

" Purchasing and downloading a book on to your e-reader won't necessarily protect it from disappearing. "