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" There has to be active, hands-on management in concert with the manager to lead the organization and make sure that the standards that we set for the organization as a whole are being lived up to. "

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" I don't think I'm a chameleon. I can feel where people are coming from, what makes them tick, where they are vulnerable, what makes them feel good about themselves. I get just as much out of it as they do. I love connecting. "

Theo Epstein

Love

Think

People

" Tolerance is important, especially in a democracy. The ability to have honest conversations, even if you come from a different place, a difference perspective, is fundamentally important. "

" It stinks to give up a good player. But if you think that way, you'll never make any trades. You have to focus on what you're getting back. "

" Even over time, with a stable coaching staff and one manager who is fantastic and been in place for a long time, you can't ever defer and stay out of the clubhouse because you don't want to get in the way. "

" The 2011 Cubs were the oldest team in the division, the most expensive team in the division, and the worst team in the division. And we really needed to start over. "

" I don't think facing one of your own active pitchers would be a good idea, unless I got super lucky and hit a ball through the middle or something. That would not be good. I'd pull every muscle in my body. "

" I believe in our players. That's why they're here. I also know slumping is part of baseball. What's surprising is sometimes when it lasts awhile, for really good players when it lasts awhile. "

" Failure happens to everyone in this game. It's not something worth harping on. What is worth focusing on is how you respond to that failure. "

" When people you don't know say nice things about you, if you allow yourself, even subconsciously, to attach a shred of meaning to it, when the opposite happens, when people you don't know say bad things about you, you can't attach that same meaning. "

" Sometimes, on the business side, it's important to sort of have something with some sizzle in an offseason. It's the baseball operations department's job to push back against that, just as it's the business side's job to sometimes advance those thoughts. "

" Communication is different in the clubhouse than it is in a boardroom. The heartbeat that exists in the clubhouse, you don't find that same type of heartbeat in the front office. "

" If we can't find the next technological breakthrough, well, maybe we can be better than anyone else with how we treat our players and how we connect with players and the relationships we develop and how we put them in positions to succeed. "

" The fact that guys adjusted really quickly to the big leagues, developed really quickly, faced adversity under the brightest spotlights, played great baseball, overcame so much, overcame centuries worth of issues and won a World Series, I guess it doesn't necessarily mean we're still not just prone to the laws of nature and reality and baseball. "

" Whoever your boss is, or your bosses are, they have 20 percent of their job that they just don't like. "

" Scouting and player development is the key to year-in and year-out success, not the occasional lucky hit. There are no definitive answers in this game, no shortcuts. When you think you've got it all figured out, you can get humbled very quickly. "

" When I was writing or competing in individual sports, it felt unfulfilling and lonely. When I was able to find a group of people I believed in and liked, that all worked in pursuit of a common goal, it felt incredibly rewarding. "

" Bostonians vs. Chicagoans, they have different sensibilities, and I can only say this because I consider myself a Bostonian. You know, the Puritanical roots in Boston - the 'sky is falling' mentality a little bit. We could be on a great run, and we'd lose one game, and everyone's panicking. "

" The Cubs, we built one of best farm systems - I think for a while there, it was the best farm system in baseball. And that was great. It got a lot of attention. But we didn't want the credit for the farm system. What we wanted was to see if we could do the tricky part, which was turn a lauded farm system into a World Series champion. "

" You don't want to make a living or habit out of trying to solve your problems with high-price pitching free agents because over the long run, there's so much risk involved that you really can hamstring your organization. "

" I tend to solicit opinions from all those around me. I like to hear opinions and the rationale behind it from everybody in the room. Perhaps it's the result of going to law school and using the Socratic method. "

Theo Epstein

Result

School

" If I let my brain follow its path unfettered, it would be kinda ugly. "

" The leadoff-hitter thing, I think, it's always nice to have an established leadoff hitter and to have someone who can really get on base and set the tone. "

" Baseball is better with tradition, with history. Baseball is better with fans who care. "

" I still wake up thinking about draft choices we should have made that would have impacted the franchise for a long time, but I don't wake up thinking about one individual player move. "

" Be intentional about the spaces you create but not at the cost of compromising other elements. "

" Something as simple as transparency is really scalable because it quickly impacts the culture. And the culture is something everyone feels. If upper management is really transparent with everyone, that has this amplifying effect. Then you tend to attract players who operate that way, on the same wavelength, and coaches and fans. "

" I'm not going to try to deny that I'm a Red Sox fan. I grew up a Red Sox fan, had a great decade here that I really enjoyed, and that will always be a part of me. "

" I like to have some privacy, especially where my family is concerned, so when I'm recognized, I'll usually say something like 'I get that all the time' or 'Theo Epstein? Who's that?' "

Theo Epstein

Privacy

Say

" As I sat back and imagined what my transition from the Red Sox might be, I thought it would smell more like champagne than beer, I guess you would say. "

" Failure is inherent in the game. So if you don't respond well to adversity, you're probably not going to have a long career. "