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" There's a cumulative effort within the course of a game, a series, and a season, too, where you see so many pitches and have so many at-bats that you can wear down an opponent. Once you develop that reputation as a club, year after year, players come in, and they tend to fit in with that profile. "

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" When something goes wrong on the field, we expect our players to take the blame, step up, and proactively assume the blame for it, even if it's not their fault. That's the way to be a good teammate. "

Theo Epstein

Step

Good

Wrong

" You don't want to make a living or habit out of trying to solve your problems with high-price pitching free agents because over the long run, there's so much risk involved that you really can hamstring your organization. "

" When we build that foundation for sustained success, and it ultimately results in a World Series, it's going to be more than just a World Series. "

" I believe in the First Amendment. But I also believe we should be mindful of how other people feel. "

" I want to thank everyone who has ever put on a Cubs uniform and anyone who has ever rooted for the Cubs. "

" If multiple starting pitchers underperform at the same time, it's always going to leave you in a stretch where it's hard to play better than .500 baseball. "

" No one is immune to needing to sit or needing to go down at the right time, and you want to give guys a chance. "

" Something as simple as transparency is really scalable because it quickly impacts the culture. And the culture is something everyone feels. If upper management is really transparent with everyone, that has this amplifying effect. Then you tend to attract players who operate that way, on the same wavelength, and coaches and fans. "

" It took me coming to the Midwest to realize I was the jerk. People are so nice here. They're so grounded. "

Theo Epstein

Nice

Here

" If the seller has a player that they think is going to have a lot of value, they're aware of it, protect that value. You have to go get it. That's the way the trade market works. "

" The 2011 Cubs were the oldest team in the division, the most expensive team in the division, and the worst team in the division. And we really needed to start over. "

" I like to have some privacy, especially where my family is concerned, so when I'm recognized, I'll usually say something like 'I get that all the time' or 'Theo Epstein? Who's that?' "

Theo Epstein

Privacy

Say

" Failure is inherent in the game. So if you don't respond well to adversity, you're probably not going to have a long career. "

" If we think a playoff spot's not in the cards, there will be no concern for appearances or cosmetics whatsoever. We'll continue to address our future and trade off some pieces that would keep us respectable. "

" It's a natural push and pull that exists in any sports organization. When you are in a big market and then you win, and you're up against the Yankees, and ratings are what they are and attendance is what it is, no one wants to go backwards; as a business, you don't want to go backwards. "

" There are a lot of ways to make a positive impact on the community without necessarily being a politician. "

" Once you thrust yourself out there in the public domain, it's really hard to retreat, to say no or reclaim that certain part of your life as private. "

" Every opportunity to win is sacred. It's sacred to us inside the organization, and it should be sacred to the fans as well. They deserve our best efforts to do what we can to improve the club and put the club in position to succeed in any given season. "

" I'm not going to try to deny that I'm a Red Sox fan. I grew up a Red Sox fan, had a great decade here that I really enjoyed, and that will always be a part of me. "

" Bostonians vs. Chicagoans, they have different sensibilities, and I can only say this because I consider myself a Bostonian. You know, the Puritanical roots in Boston - the 'sky is falling' mentality a little bit. We could be on a great run, and we'd lose one game, and everyone's panicking. "

" Communication is different in the clubhouse than it is in a boardroom. The heartbeat that exists in the clubhouse, you don't find that same type of heartbeat in the front office. "

" If you reach a point where your entire farm system is in the big leagues, you've traded a couple guys for players who are now in the big leagues, you know what you do? You start over in your farm system, and you keep developing the talented players you have. "

" Sometimes, on the business side, it's important to sort of have something with some sizzle in an offseason. It's the baseball operations department's job to push back against that, just as it's the business side's job to sometimes advance those thoughts. "

" It stinks to give up a good player. But if you think that way, you'll never make any trades. You have to focus on what you're getting back. "

" I don't think facing one of your own active pitchers would be a good idea, unless I got super lucky and hit a ball through the middle or something. That would not be good. I'd pull every muscle in my body. "

" It's always different when a guy gets drafted and developed and comes up in his first organization and makes an impact. There's something special and timeless about it. "

" I ended up staying 10 years in Boston. It was nine as GM but 10 years there. That seemed about right: long enough to try to make a difference and try to contribute to winning teams and some championships. "

" There has to be active, hands-on management in concert with the manager to lead the organization and make sure that the standards that we set for the organization as a whole are being lived up to. "

" We try to do a great job of understanding the opposing hitter and his tendencies. Maybe understand the hitter better than he knows himself. "

" Scouting and player development is the key to year-in and year-out success, not the occasional lucky hit. There are no definitive answers in this game, no shortcuts. When you think you've got it all figured out, you can get humbled very quickly. "