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" There's a fundamental distinction between strategy and operational effectiveness. "

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" If all you're trying to do is essentially the same thing as your rivals, then it's unlikely that you'll be very successful. "

" Finally, strategy must have continuity. It can't be constantly reinvented. "

" America used to be a uniquely productive, low-cost place to do business. We had efficient infrastructure. We had limited regulation. We believed in the market. "

" I'm really puzzled by why people in societies find it difficult to work collaboratively together with other people in societies. "

" Companies operating in urban communities have a tremendous ripple effect. "

" Billions are wasted on ineffective philanthropy. Philanthropy is decades behind business in applying rigorous thinking to the use of money. "

" The ability to change constantly and effectively is made easier by high-level continuity. "

" I teach in the medical school, the School of Public Health, the Kennedy School of Government, and the Business School. And it's the best perch... because most of my work crosses boundaries. "

" Ultimately, health care fails the most basic test. It's not organized around the needs of the patient. "

" Technology has given us this wonderful opportunity to have low energy costs. We have to seize that, rather than keep debating and discussing and fighting over it. "

" Change brings opportunities. On the other hand, change can be confusing. "

" The essence of strategy is that you must set limits on what you're trying to accomplish. "

" You can't have a healthy society unless you have healthy companies that are making a profit, that are employing people and that are growing. "

" If your goal is anything but profitability - if it's to be big, or to grow fast, or to become a technology leader - you'll hit problems. "

" I think that, too many times, business has been seen as acting in its narrow self-interest rather than, essentially, contributing more broadly to society. I think a lot of that is unintentional; I don't think that many managers are deliberately trying to be unethical or are not trying to be sensitive to social needs. "

" The essence of strategy is choosing what not to do. "

" In America, the problems of poverty and low income, particularly for minorities, are disproportionately focused in the inner cities. Shining a spotlight on the businesses growing in these communities is proof that any community has the potential for entrepreneurship. "

" Millennials are more aware of society's many challenges than previous generations and less willing to accept maximizing shareholder value as a sufficient goal for their work. They are looking for a broader social purpose and want to work somewhere that has such a purpose. "

" The best CEOs I know are teachers, and at the core of what they teach is strategy. "

" Strategy 101 is about choices: You can't be all things to all people. "

" The thing is, continuity of strategic direction and continuous improvement in how you do things are absolutely consistent with each other. In fact, they're mutually reinforcing. "

" Innovation is the central issue in economic prosperity. "

" A strategy delineates a territory in which a company seeks to be unique. "

" Unfortunately, I'm an engineer. I'm always thinking about, what's the task and how do I get it done? And some of my tasks are pretty broad, and pretty fuzzy, and pretty funky, but that's the way I think. "

" So companies have to be very schizophrenic. On one hand, they have to maintain continuity of strategy. But they also have to be good at continuously improving. "

" The company without a strategy is willing to try anything. "

" The underlying principles of strategy are enduring, regardless of technology or the pace of change. "

" Sound strategy starts with having the right goal. "

" Health care historically has been a very siloed field that's organized around medical specialties - urology, cardiac surgery, and so forth - and around the supply of these specialty services. The patient is the ping-pong ball that moves from service to service. "

" The chief strategist of an organization has to be the leader - the CEO. "