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" We see these wonderful apps that really have changed our world in many good ways such as Uber or Airbnb, but at the same time, they're drastically changing the workforce. And they're changing them so much that the industries themselves are not able to keep up. "

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" My entire career has been based around commerce. The Obama campaign was famous for raising boatloads of money online. My question is how do you make conversions better through mobile and e-mail. "

Harper Reed

You

Better

Career

" Instagram is amazing, and I enjoy sharing photos there. However, I don't think it is where my photos will go to live. "

Harper Reed

Sharing

Think

" We didn't want to waste time by sending our volunteers to Republicans; we sent them to the undecided. "

" Taking time to do something slower than you normally would is a privilege that should not be ignored. "

" I'm not a very patient person in general. "

" I can only speak to the Democrat side, but for the Democrats, everything is aggressively measured, and what that means is if you're going to use Snapchat, you're going to use it for a reason, not just for fun. "

" All of this conversation about chat and assistance lays the groundwork for what I would look at as the future of commerce. "

" We are often celebrating technology and codes, but we don't really think about the creative side. "

" When you read Trump's tweets or see candidates interact online like Jeb did with Hillary, you're like, 'Yes, it's just like my friends.' That's the magic. "

Harper Reed

See

Friends

" The information diet of a senior campaign staffer is insane. We were all addicted to our chosen email delivery devices and were aggressively tethered to them. It made sense and wasn't an issue during the campaign because of the importance of the situation. However, once the campaign was over and we were successful, the information flow dried up. "

" Our goal is to solve a problem for the retailer, not to solve a problem for my ego - which is big. "

" I love books that stand the test of time. "

" When I look for new books, I often struggle to find things that challenge and entertain me. This has caused me to spend a number of cycles thinking about where I can get the serendipitous book discovery experience that we had in physical book stores. "

" I don't drink coffee; I drink a lot of green tea and water. "

" Myself, I have a philosophy degree and a fake computer-science degree. I say fake because I really didn't learn anything. "

" What I do think is important is this idea of a 'privacy native' where you grow up in a world where the values of privacy are very different. So it's not that I'm against privacy but that the values around privacy are very different for me and for people who are younger than my parent's generation, for whom it's weird to live in a glass house. "

Harper Reed

World

Values

" TechStars offers a network, and being a part of that network is an awesome opportunity. "

" I would say Silicon Valley and New York have inflated salaries. "

" My parents are very supportive: they helped redirect my technology attitude and my punkness into positive things. "

" Chicago's a flyover city. I don't think we should try to change that. But it would be really cool if we had a little more opportunity for investors to come hang out. "

" In New York City, they have their own way of doing things. Every city and every region should do its own thing. "

" Very smart people are often tricked by hackers, by phishing. I don't exclude myself from that. It's about being smarter than a hacker. Not about being smart. "

" I programmed computers every day. And one of my favourite apps we built was this thing called Awesome Updater, that all it did is send you a tweet randomly that was like, 'Yo, you're awesome.' "

" Presidential campaign and White House are two aggressively separate things. They still think I'm the weird kid in the corner, so I don't have much power. But I'll definitely do something to help. "

" Books have literally powered most of my life. Whether as a stress relief when doing hard things or as vacation fodder, they are a constant and important part of my life. "

" A lot of people are buying things on the Internet - not just white men. "

" We developed our product called Dashboard, which was a software tool that was designed to be a virtual campaign office to help volunteers communicate and collaborate through emails and interacting online. It was our attempt to take an offline field office and merge it online. "

" Ten Internets ago, when PayPal was started, it was all these tools that no one had built yet to bring commerce to the Internet. My first startup used PayPal. "

" The main ideas for us are scale, stability, and audience. "

Harper Reed

Ideas

Stability

" The digital team who were running Twitter, they weren't just going to put out a tweet for fun. They're going to try and figure out how do we measure the impact. Then they'd tweet it, and if it worked, great. "