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" With a smartphone, we have a supercomputer in our pocket and are always connected. The way we bank is changing as part of this macro trend. "
Taavet Hinrikus
Way
Bank
Connected
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" No amount of PR works if you've got a bad product. "
Taavet Hinrikus
Product
You
Works
" There's most definitely a Davos bubble. You're in a small Alpine town that, for just four days in January, sees its population tripled with world leaders, CEOs, media, police, the army... and a whole bunch of people who aren't invited but just come to hang out. "
Taavet Hinrikus
Police
World
Small
" A preoccupation with job title is an immediate giveaway that someone's priorities are not in line with the company's. "
Taavet Hinrikus
Line
Someone
Priorities
" Costs should always be presented up front so that consumers can make informed choices and get a fairer deal. "
Taavet Hinrikus
Up
Costs
Choices
" Doing something that empowers people makes you realise how boring it would be to work for a place where the goal is just to make more money. It's much easier to get out of bed and look forward to 12 hours of work if you're making the world a better place. "
Taavet Hinrikus
World
People
Money
" Without immigration, nations would stagnate. It is key for innovation and for economic growth. "
Taavet Hinrikus
Growth
Innovation
Key
" I think that's the beauty of being a private company: you get to choose when you disclose something. You can play it in a strategic way or in a tactical way. "
Taavet Hinrikus
Think
Choose
Beauty
" There's always been a lot of interest in the tech community about how to foster innovation and creativity - both within a company but also in the ecosystem of a tech cluster. In both cases, creating opportunities for people who don't encounter each other normally to meet and talk is key. "
Taavet Hinrikus
Creativity
Community
Meet
" We're living in a world where international governance is failing to overcome borders, but technology is succeeding in removing them. "
Taavet Hinrikus
Living
Overcome
Technology
" For Estonia, joining Europe meant our potential as a country increased - not decreased - because of that connectedness. "
Taavet Hinrikus
Our
Potential
Because
" There's the risk of a serious case of FOMO at a place like Davos. "
Taavet Hinrikus
Risk
Serious
Case
" Large incumbents become big and sometimes become lazy and set themselves up for failure in the future. "
Taavet Hinrikus
Become
Future
Failure
" The technology is not an end in itself: it is a tool. It can make it easier for us to communicate or manage our finances. It can help us take care of our health or help policemen in their work. It can create jobs and boost growth. It can enhance transparency and accessibility to services. "
Taavet Hinrikus
Work
Growth
Health
" Financial services have always been about trust. Perhaps the biggest barrier to entry has been getting new customers to trust an unknown brand or service, and that's particularly true with digital disruptors who lack a physical presence on the local high street. "
Taavet Hinrikus
Street
Service
Trust
" Bitcoin, I think we can say, is dead. "
Taavet Hinrikus
Think
Say
I Think
" Talent is the lifeblood of a fast-growing company. "
Taavet Hinrikus
Company
Fast-Growing
Lifeblood
" There are lots of people building the next TransferWise, not in a sense of competing with us but in a sense of building large, successful companies that are doing something important. I just enjoy helping these founders navigate the journey. "
Taavet Hinrikus
Building
People
Journey
" Traditional consumer finance has been unfair for decades. Banks have had a monopoly on financial services and have been able to overcharge and underserve consumers. "
Taavet Hinrikus
Finance
Unfair
Monopoly
" Hiring new people, opening up in new markets, all of that takes money. "
Taavet Hinrikus
Money
New
New People
" While in two very different sectors, both Skype and TransferWise were born out of frustration. "
Taavet Hinrikus
Born
Two
Different
" Celebrity-spotting is pretty standard at Davos. It's one of the things that makes it easy to criticise. "
Taavet Hinrikus
Makes
Things
Standard
" Building a business is a marathon, not a sprint. I don't believe it when people tell me they've been working 80-hour weeks for five years in a row. I just don't think that's possible. "
Taavet Hinrikus
Marathon
Me
People
" We believe that the future of money is digital. "
Taavet Hinrikus
Digital
Believe
Future
" In 2011, when we launched TransferWise, it was our frustration with banks not giving us what we wanted or needed as customers. The motivation was a strong desire to solve a problem and not just fix something that was broken but create a better alternative and a new system for doing things. "
Taavet Hinrikus
Broken
Strong
Frustration
" When a new hire is afraid to roll up their sleeves and get things done, it's a clear sign it's not going to work out. "
Taavet Hinrikus
Things
New
Done
" If we think about how long Google spent searching - I think they came around in '98? And, OK, Gmail came in 2004, but it was literally built by one engineer as a 20%-time project. It was probably 10 years before Google started diversifying. "
Taavet Hinrikus
Think
Google
Long
" Bitcoin and the whole discussion around it shows how big a need there is for innovation about what money is and how it is stored. "
Taavet Hinrikus
Discussion
Need
Money
" Maybe I think too highly of myself, but I think maybe sometimes I can give some good advice - sometimes bad advice, I'm sure - and I think that's a way of giving back. "
Taavet Hinrikus
Think
Advice
Bad
" Being a 'global citizen' is not something reserved for the global elite anymore. Thanks to the democratising power of technology, it's not a trend determined by privilege or even age but by attitude. "
Taavet Hinrikus
Attitude
Age
Thanks
" At TransferWise, we started out as - and continue as - idealists. We start with what we can do to make things better and how we can solve problems, focusing on what people need. It turns out you can focus on building the best service and be successful as business. "
Taavet Hinrikus
Business
Best
Service