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" Costs should always be presented up front so that consumers can make informed choices and get a fairer deal. "
Taavet Hinrikus
Up
Costs
Choices
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" Climate change, migration... they transcend national borders and require an international response. "
Taavet Hinrikus
Change
Climate Change
Migration
" No amount of PR works if you've got a bad product. "
Taavet Hinrikus
Product
You
Works
" There's the risk of a serious case of FOMO at a place like Davos. "
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Risk
Serious
Case
" We're living in a world where international governance is failing to overcome borders, but technology is succeeding in removing them. "
Taavet Hinrikus
Living
Overcome
Technology
" When a new hire is afraid to roll up their sleeves and get things done, it's a clear sign it's not going to work out. "
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Things
New
Done
" Financial services have always been about trust. Perhaps the biggest barrier to entry has been getting new customers to trust an unknown brand or service, and that's particularly true with digital disruptors who lack a physical presence on the local high street. "
Taavet Hinrikus
Street
Service
Trust
" People need the financial sector to be safe; people also need the financial sector to go through a massive phase of innovation. That means delivering on the positive rhetoric, like around settlement accounts, not allowing Open Banking to be diluted, and leading the way on AML. "
Taavet Hinrikus
People
Positive
Innovation
" The world is becoming more global. More than ever, people are proactively deciding where to live, where to study, where to work. Sometimes it's out of necessity, sometimes it's out of choice. "
Taavet Hinrikus
Choice
Live
People
" The technology is not an end in itself: it is a tool. It can make it easier for us to communicate or manage our finances. It can help us take care of our health or help policemen in their work. It can create jobs and boost growth. It can enhance transparency and accessibility to services. "
Taavet Hinrikus
Work
Growth
Health
" At TransferWise, we started out as - and continue as - idealists. We start with what we can do to make things better and how we can solve problems, focusing on what people need. It turns out you can focus on building the best service and be successful as business. "
Taavet Hinrikus
Business
Best
Service
" As consumers in general, and with Millennials in particular, we're getting used to everything being cheaper, faster, better - and banks aren't keeping up. "
Taavet Hinrikus
Better
Everything
Used
" International money transfer is a massive consumer rip-off. Banks and companies like Western Union have gotten away with it for too long. "
Taavet Hinrikus
Union
Money
Consumer
" If the U.K. leaves the E.U., we'll have to consider whether it makes business sense to stay headquartered here. "
Taavet Hinrikus
Leaves
Stay
Here
" The attitude to failure is one of the characteristics that's often called out as the difference between the U.S. and Europe. And we do need to be less risk-averse, more embracing of failure. Having failed makes you look bad in Europe. But in the U.S., it makes you look experienced. "
Taavet Hinrikus
Failure
Bad
Need
" I was in my early 20s when Estonia joined the E.U. For a kid who'd grown up in the Soviet Union, it seemed like my country had come of age. For a country that had been isolated and cut off from the rest of the world, it seemed like we were becoming part of the global community. It opened a whole new world of possibility. "
Taavet Hinrikus
Kid
Age
Rest
" Securing and attracting the best talent is an obsession in the tech industry for good reason. It's your main asset; it's your edge. "
Taavet Hinrikus
Talent
Best
Edge
" Building a business is a marathon, not a sprint. I don't believe it when people tell me they've been working 80-hour weeks for five years in a row. I just don't think that's possible. "
Taavet Hinrikus
Marathon
Me
People
" When we talk about technology changing the world, we often hear about how it makes our lives easier, more connected, safer, or even healthier. They're all things we can easily identify with. The Internet makes our lives easier; services like Skype and WhatsApp allows us to be more connected - the examples are endless. "
Taavet Hinrikus
Internet
Technology
World
" Sometimes, companies are better placed than politicians and governments to make change happen. That doesn't mean that they should not be held to account and follow international rules. But with the right motivation, they can be the force for change. "
Taavet Hinrikus
Rules
Better
Change
" Most banks tell their customers that they only pay a small upfront fee for international payments. But in reality, customers pay much more. "
Taavet Hinrikus
More
Pay
Only
" Scaling a business at speed can feel like an out of control roller-coaster. "
Taavet Hinrikus
Control
Feel
Business
" There's one thing a CEO should always keep at the front of their mind, and that's customer needs. "
Taavet Hinrikus
Front
Always
Customer
" There are lots of people building the next TransferWise, not in a sense of competing with us but in a sense of building large, successful companies that are doing something important. I just enjoy helping these founders navigate the journey. "
Taavet Hinrikus
Building
People
Journey
" Being a 'global citizen' is not something reserved for the global elite anymore. Thanks to the democratising power of technology, it's not a trend determined by privilege or even age but by attitude. "
Taavet Hinrikus
Attitude
Age
Thanks
" If the hard Brexit happens, I would assume that London wouldn't be the centre of the tech world in Europe. "
Taavet Hinrikus
World
Assume
Happens
" I get a kick out of helping the next generation of founders. "
Taavet Hinrikus
Kick
Generation
Helping
" Celebrity-spotting is pretty standard at Davos. It's one of the things that makes it easy to criticise. "
Taavet Hinrikus
Makes
Things
Standard
" With a smartphone, we have a supercomputer in our pocket and are always connected. The way we bank is changing as part of this macro trend. "
Taavet Hinrikus
Way
Bank
Connected
" Bitcoin, I think we can say, is dead. "
Taavet Hinrikus
Think
Say
I Think
" Changing behaviour is a very slow process. "
Taavet Hinrikus
Behaviour
Process
Slow