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" In 2011, when we launched TransferWise, it was our frustration with banks not giving us what we wanted or needed as customers. The motivation was a strong desire to solve a problem and not just fix something that was broken but create a better alternative and a new system for doing things. "

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" Costs should always be presented up front so that consumers can make informed choices and get a fairer deal. "

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" Bitcoin and the whole discussion around it shows how big a need there is for innovation about what money is and how it is stored. "

" As technology progresses, I believe that fintech will fundamentally change finance. "

" Most banks tell their customers that they only pay a small upfront fee for international payments. But in reality, customers pay much more. "

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" Large incumbents become big and sometimes become lazy and set themselves up for failure in the future. "

" International money transfer is a massive consumer rip-off. Banks and companies like Western Union have gotten away with it for too long. "

" Traditional consumer finance has been unfair for decades. Banks have had a monopoly on financial services and have been able to overcharge and underserve consumers. "

" The U.S.A. is a huge market which has a large immigrant population from Europe, India, from all around the world; lots of them have, still, strong ties to home, so move lots of money. "

" There's one thing a CEO should always keep at the front of their mind, and that's customer needs. "

" People bought bitcoin because they thought it would be worth more tomorrow. And a lot of people got lucky. But we're not seeing real people use bitcoin. And we don't know what problem it solves. Now, blockchain, I think, is a genius advancement in technology. "

" 'Big' problems are overwhelming, but when we distil them down to their simplest forms, then the solutions become simple, too. "

" Bitcoin, I think we can say, is dead. "

" Changing behaviour is a very slow process. "

" While in two very different sectors, both Skype and TransferWise were born out of frustration. "

" The attitude to failure is one of the characteristics that's often called out as the difference between the U.S. and Europe. And we do need to be less risk-averse, more embracing of failure. Having failed makes you look bad in Europe. But in the U.S., it makes you look experienced. "

" Companies that are natively technology-focused I would trust more than a bank. "

" I get a kick out of helping the next generation of founders. "

" Talent is the lifeblood of a fast-growing company. "

" Celebrity-spotting is pretty standard at Davos. It's one of the things that makes it easy to criticise. "

" Maybe I think too highly of myself, but I think maybe sometimes I can give some good advice - sometimes bad advice, I'm sure - and I think that's a way of giving back. "

" We're living in a world where international governance is failing to overcome borders, but technology is succeeding in removing them. "

" A seed depends on a whole host of factors to grow - from the fertility of the soil to the right mix of rain and sun to not being eaten by a passing bird. The same goes for an idea. For an idea to really take hold, other factors come into play, from timing to the emerging technology that makes it possible. "

" If the hard Brexit happens, I would assume that London wouldn't be the centre of the tech world in Europe. "

" For Estonia, joining Europe meant our potential as a country increased - not decreased - because of that connectedness. "

" There are lots of people building the next TransferWise, not in a sense of competing with us but in a sense of building large, successful companies that are doing something important. I just enjoy helping these founders navigate the journey. "

" When a new hire is afraid to roll up their sleeves and get things done, it's a clear sign it's not going to work out. "

" A preoccupation with job title is an immediate giveaway that someone's priorities are not in line with the company's. "

" When we talk about technology changing the world, we often hear about how it makes our lives easier, more connected, safer, or even healthier. They're all things we can easily identify with. The Internet makes our lives easier; services like Skype and WhatsApp allows us to be more connected - the examples are endless. "

" You start a business being hungry, foolish, and a little bit naive. But more often than not, you end up being disrupted yourself. It happened to Skype. "