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" You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand. "

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" If you don't have public hangings for bad culture in a company, if you don't take people out and let them say, they went home to spend more time with the family. It's crazy. "

" The Internet is the Viagra of big business. "

" Good business leaders create a vision, articulate the vision, passionately own the vision, and relentlessly drive it to completion. "

" The productivity now at universities is terrible. Tenure is a terrible idea. It keeps them around forever and they don't have to work hard. "

" Management is all about managing in the short term, while developing the plans for the long term. "

" One of the jobs of a manager is to instill confidence, pump confidence into your people. And when you've got somebody who's raring to go and you can smell it and feel it, give 'em that shot. "

" Face reality as it is, not as it was or as you wish it to be. "

" We've only been wealthy in this country for 70 years. Who said we ought to have all this? Is it ordained? "

" I actually think that the economy has got some positives. It's got the market. It's got consumer confidence and it's got banks throwing - I mean central bankers throwing money at it around the world. "

" Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while. "

" You can't grow long-term if you can't eat short-term. Anybody can manage short. Anybody can manage long. Balancing those two things is what management is. "

" Don't manage - lead change before you have to. "

" Short cycle business are being impacted by credit, and are being impacted by gasoline prices, food, distribution businesses, chemical business. "

" Giving people self-confidence is by far the most important thing that I can do. Because then they will act. "

Self-Confidence

" I've learned that mistakes can often be as good a teacher as success. "

" Globalization has changed us into a company that searches the world, not just to sell or to source, but to find intellectual capital - the world's best talents and greatest ideas. "

" You measure your people and you take action on those that don't measure up. "

" The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal. "

" In my lifetime, Mitt Romney is the most qualified leader I've ever seen run for the presidency of the United States. "

" Strong managers who make tough decisions to cut jobs provide the only true job security in today's world. Weak managers are the problem. Weak managers destroy jobs. "

" If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it you almost don't have to manage them. "

" I was afraid of the internet... because I couldn't type. "

" Out-innovating them is the way to beat China. And to do everything that we do in this country to support innovative policy, that drives innovation and new products and more jobs and creates jobs. You can't - you can't put a wall up around here. We tried that in the '30s. It didn't work. "

" The idea flow from the human spirit is absolutely unlimited. All you have to do is tap into that well. I don't like to use the word efficiency. It's creativity. It's a belief that every person counts. "

" You've got to eat while you dream. You've got to deliver on short-range commitments, while you develop a long-range strategy and vision and implement it. The success of doing both. Walking and chewing gum if you will. Getting it done in the short-range, and delivering a long-range plan, and executing on that. "

" A strategy is something like, an innovative new product; globalization, taking your products around the world; be the low-cost producer. A strategy is something you can touch; you can motivate people with; be number one and number two in every business. You can energize people around the message. "

" I don't feel under-taxed in any way at all. "

" My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too. "

" If you have a reputation as a big, stiff bureaucracy, you're stuck. "

" Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later. "