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" Companies should take advantage of social media's power to connect, but honor the continued role of media in shaping opinion. "
Richard Edelman
Power
Opinion
Media
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" In 1997, my father appointed me CEO but acted as player-coach, keeping busy on long-term clients such as KFC and international travel brands. "
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" We aim to be the primary creative partner, digital channel implementer, and relationship builder with influencers. "
Richard Edelman
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" Companies need to be very active in formulating public policy - not as a substitute for government, but as a supplement. "
Richard Edelman
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Government
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" We have continued to advance our global ambition with acquisitions that fill in the global footprint, such as Dabo in Dubai on the marketing side, Smithfield in the U.K. for financial PR, Ergo in Germany for corporate reputation and public affairs, and Position in Colombia to add scale to our Latin America business. "
Richard Edelman
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America
" Talking points are a core set of messages an executive or politician utilizes in communicating with stakeholders. It's a term of art for having an outline of your remarks. "
Richard Edelman
Your
Art
Core
" Mainstream media has been abandoned by many, for ideological reasons mostly, and brands need to directly engage with the end-user of information and offer opportunities for consumer- and employee-generated content. "
Richard Edelman
Need
Opportunities
Media
" The problems of the world, from immigration to populism to income inequality to sustainability to peacekeeping, require a well-functioning supranational body. "
Richard Edelman
Body
Problems
World
" The inability or unwillingness of citizens to differentiate between fake and authentic news is undermining a fundamental assumption of democracy: the informed voter. "
Richard Edelman
Voter
Democracy
Informed
" In our family business, the Edelman children must earn their way - there were and will be no promises without performance and leadership. That may lead to some skinned knees, but it is certainly the best way to learn life lessons. "
Richard Edelman
Family
Leadership
Life
" The world has flipped upside-down. It used to be a pyramid of authority; now it's upside down. The influence actually rests with the mid-level people, who speak peer-to-peer. If they're for you, you win. "
Richard Edelman
People
Speak
World
" We do everything from community management to specific marketing promotions. "
Richard Edelman
Marketing
Management
Community
" To be silent is to be complicit. "
Richard Edelman
Complicit
Silent
" Social media has had a corrosive effect on government and trust, and I think it is a real cause for concern. "
Richard Edelman
Social Media
Government
Think
" PR is premised on truth, trust, and transparency. "
Richard Edelman
Truth
Trust
Transparency
" The pace of change in marketing and the marketplace continues to accelerate. Unicorn companies are challenging long-established brands, and categories are being re-imagined. "
Richard Edelman
Marketing
Pace
Being
" Advertising has a problem. They're being squeezed because media buyers and digital firms are doing the creative. They're being squeezed because people aren't viewing their stuff. "
Richard Edelman
People
Media
Creative
" Business has to stand up on behalf of its employees, on behalf of immigration, on behalf of its customers, and on behalf of supply chain-cum-globalization. "
Richard Edelman
Business
Up
Stand Up
" We have seen an unprecedented dispersion of authority, such that 'a person like you' is now one of the most credible spokespersons on business, along with technical and academic experts. "
Richard Edelman
Business
You
Person
" Great women, in partnership with great men, will continue to take us forward. "
Richard Edelman
Great
Women
Partnership
" Engagement and integrity are the two most fundamental aspects of building trust; lead from the front by evolving your company strategy, then live your values every day. "
Richard Edelman
Trust
Day
Integrity
" As trust in institutions erodes, the basic assumptions of fairness, shared values, and equal opportunity traditionally upheld by 'the system' are no longer taken for granted. "
Richard Edelman
Trust
Opportunity
Values
" Most smart companies should make themselves media companies. That means they put out their own information. "
Richard Edelman
Own
Smart
Information
" I wake up every day, and the family fortune is on the line, and that's a good thing. "
Richard Edelman
Good
Family
Wake Up
" My hike up the Snake Path at Masada was mystical. The fog rolled in, enveloping the entire mountain. "
Richard Edelman
Fog
Mountain
Mystical