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" Data is valuable, so let's be mindful of how we're sharing it. "
Clara Shih
Valuable
Sharing
Data
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" Social networks particularly will tend to converge and consolidate over time, especially because they're inherently governed by network effects. So the bigger ones will just get bigger, their value will multiply exponentially, and the smaller ones will become less and less relevant. "
Clara Shih
Become
Bigger
Over
" My entire life, I have viewed every problem as an opportunity - I've had no choice. "
Clara Shih
Opportunity
Problem
Had
" Like many of my fellow entrepreneurs, I didn't create Hearsay Social with my co-founder Steve Garrity because it would be fun and easy, but because we're at our best when faced with enormous challenges. "
Clara Shih
Fun
Our
Create
" Social media teams can and do launch clever campaigns, but game-changing Social Business initiatives are typically driven by management teams. "
Clara Shih
Business
Social Media
Management
" The need for strong partners and employees persists throughout the life of a company, but it is especially important in the beginning. "
Clara Shih
Employees
Beginning
Life
" Many companies talk about customer success, but how many actually put the customer first above all else, always? "
Clara Shih
Always
Customer
First
" Rather than wringing our hands about robots taking over the world, smart organizations will embrace strategic automation use cases. Strategic decisions will be based on how the technology will free up time to do the types of tasks that humans are uniquely positioned to perform. "
Clara Shih
Time
Smart
Technology
" With new technologies promising endless conveniences also comes new vulnerabilities in terms of privacy and security. And nobody is immune. "
Clara Shih
Security
Privacy
Nobody
" Social media provides the modern-day version of mystery shopping and walking the halls. "
Clara Shih
Social Media
Shopping
Media
" When startups succeed, they do so against all odds. In the beginning, you have nothing except for your own talents and resources. By definition, everyone else is bigger, further along, and more established than you. To win, you have to swim upstream early on - and that requires hard work and long hours. There are no shortcuts. "
Clara Shih
Work
Succeed
Hard Work
" The most important thing I've done at work has been to surround myself with amazing people who I trust and empower fully to do stuff better than I could. "
Clara Shih
Trust
Myself
Amazing
" Social media isn't a one-way broadcast; it's a multiway opportunity for dialogue. "
Clara Shih
Opportunity
Social Media
Media
" 'The Facebook Era' articulated a radical vision for how social media would transform media, relationships, and influence, creating new opportunities for businesses in the process. "
Clara Shih
Influence
Media
Vision
" Technology may be traditionally perceived as a male-dominated industry, but it won't always be that way. Every day we see more and more powerful women leaders boasting outstanding achievements. "
Clara Shih
Women
Technology
Day
" I don't watch TV or movies or play video games. "
Clara Shih
Play
Movies
Games
" If there can be three certain things in life, instead of two, it might be death, taxes, and data. "
Clara Shih
Two
Death
Life
" The immigrant experience had a profound effect on me. It taught me the importance of hard work and the value of being entrepreneurial. "
Clara Shih
Me
Hard Work
Value
" The whole point of social media is continuity and continual engagement. "
Clara Shih
Social Media
Media
Engagement
" There is, in fact, nothing easy about being an entrepreneur. "
Clara Shih
Being
Fact
Nothing
" Though decisions regarding work/life balance are important and vary widely from person to person, it may not be wise in the long run to optimize for doing the bare minimum at work. "
Clara Shih
Decisions
Work
Wise
" I was born in Hong Kong and immigrated to the United States with my family when I was 4. I spent most of my childhood in Chicago. My elementary school had no program in English as a second language, so I was placed in a class for students with speech impediments. "
Clara Shih
School
Childhood
Family
" In addition to replacing many jobs, automation will also transform other jobs. Professions involving high touch, personal relationships - such as clergy, dentists, and financial advisors, for instance - face the least risk of automation but will nevertheless be profoundly transformed. "
Clara Shih
Touch
Financial
Risk
" Companies can't delegate social media to the new college grad and think they have it covered. "
Clara Shih
College
New
Think
" My high school, the Illinois Mathematics and Science Academy, showed me that anything is possible and that you're never too young to think big. At 15, I worked as a computer programmer at the Fermi National Accelerator Laboratory, or Fermilab. After graduating, I attended Stanford for a degree in economics and computer science. "
Clara Shih
Think
School
Science
" I wrote 'The Facebook Era' because I felt like it needed to be written, and I was one of the people who might be qualified to do so. Specifically, my background is that I developed the first business application on Facebook. "
Clara Shih
People
Like
First
" Great work, professional relationships, and learning experiences compound over time, much the way money does - investing $100 today creates much more value than investing $100 a decade from now. "
Clara Shih
Money
Time
Today
" Strong emotional connections between individuals, customers, and salespeople that trust each other will always be 10 times more powerful than the most expensive ad campaign. That's the power social media makes possible. "
Clara Shih
Trust
Power
Strong
" My father, a math professor in Hong Kong, worked as an electrical engineer here. My mother was an art teacher, but once we came to the United States, she went back to school and became certified as a special-education teacher. "
Clara Shih
Teacher
School
Mother
" As entrepreneurs, we must constantly dream and have the conviction and obsession to transform our dreams into reality - to create a future that never existed before. "
Clara Shih
Future
Reality
Create
" I believe that rather than it being a case of humans versus machines, the future of financial advice more likely lies somewhere in between, where human advisors leverage artificial intelligence and automation to become smarter and more efficient at doing their jobs. "
Clara Shih
Believe
Future
Intelligence