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" I find that I often forget that people come from all over. In interfaces, products, experiences, and building for people, we always forget that people are not us. "

Harper Reed

Forget

People

Find

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" If there's one thing about Chicago, we take care of our own. "

" When you walk into a field office, you have many opportunities. We'll hand you a call sheet. You can make calls. You can knock on doors, and they'll have these stacks there for you. They'll say: 'Harper, you've knocked on 50 doors. That's great. Here's how you compare to the rest of them.' But it's all very offline. "

" Not every time you open Messenger do you want an Uber, but when you do want an Uber, it appears. That is the goal. "

" I have to say that you don't really know stress until you know that the path of the free world is resting a little bit on your shoulders. "

" When you go from building T-shirts to software for a presidential campaign used by a cast of millions, it's pretty easy to think, 'OK, we can build something pretty big.' "

" We are often celebrating technology and codes, but we don't really think about the creative side. "

" A lot of people are buying things on the Internet - not just white men. "

" Instagram is amazing, and I enjoy sharing photos there. However, I don't think it is where my photos will go to live. "

Harper Reed

Sharing

Think

" I never would wish technology failing on any sort of opponent or enemy. "

" Chicago's a flyover city. I don't think we should try to change that. But it would be really cool if we had a little more opportunity for investors to come hang out. "

" Mobile usage is going up; mobile conversion is not. "

Harper Reed

Going

Mobile

" I am patiently waiting for the singularity. "

Harper Reed

Singularity

Waiting

" The digital team who were running Twitter, they weren't just going to put out a tweet for fun. They're going to try and figure out how do we measure the impact. Then they'd tweet it, and if it worked, great. "

" Oftentimes in tech, people think, 'I'm the only one that has this.' I call them the Atlas People. They're like, 'The weight of the world is on the shoulders. I'm the only person who can solve this problem.' But you can't do that. "

" Let's say we were a peacekeeping force in some small country that most people had never heard of. And we were there to host a peaceful election, and we then found out a bunch of stuff was hacked. We probably would push to have another election to make sure that would be fair. "

" I'm not a very patient person in general. "

" All of this conversation about chat and assistance lays the groundwork for what I would look at as the future of commerce. "

" I programmed computers every day. And one of my favourite apps we built was this thing called Awesome Updater, that all it did is send you a tweet randomly that was like, 'Yo, you're awesome.' "

" The main ideas for us are scale, stability, and audience. "

Harper Reed

Ideas

Stability

" I'm a white male in power. In many cases, I'm the enemy. "

" I can only speak to the Democrat side, but for the Democrats, everything is aggressively measured, and what that means is if you're going to use Snapchat, you're going to use it for a reason, not just for fun. "