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" Innovation in an existing company is not just the sum of great technology, key acquisitions, or smart people. Corporate innovation needs a culture that matches and supports it. "
Steve Blank
Innovation
Technology
Great
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" You can get a good handle on a company's culture before you even get inside the building. For example, when companies say, 'We value our employees' but have reserved parking spots, a private cafeteria, and over-the-top offices for the executives, that tells you more than any PR spin. "
Steve Blank
Employees
Culture
You
" A startup is not just about the idea: it's about testing and then implementing the idea. A founding team without these skills is likely dead on arrival. "
Steve Blank
Without
Dead
Testing
" History has shown that time and market forces provide equilibrium in balancing interests, whether the new technology is a video recorder, a personal computer, an MP3 player, or now the Net. "
Steve Blank
Now
History
Time
" Understand that VCs are simply a sophisticated form of financial investors who, in turn, need to satisfy their own investors. "
Steve Blank
Understand
Own
Need
" In a web/mobile startup, coding is not an outsourced activity. It's an integral part of the company's DNA. "
Steve Blank
Company
Coding
Part
" Creating a vertically oriented regional ecosystem is a pretty amazing accomplishment for any country or industry. "
Steve Blank
Accomplishment
Country
Pretty
" Unfortunately, as you hire more people, the casual, informal 'do what it takes' culture, which worked so well at less than 40 people, becomes chaotic and less effective. "
Steve Blank
You
Well
More
" Only by moving away from the comforts of your conference room to truly engage with and listen to your customers can you learn in depth about their problems, produce features to solve those problems, and learn what drives customers to recommend, approve, and purchase products. "
Steve Blank
Moving
Problems
You
" Unlike many other startup processes, Customer Development is deep, detailed, and rigorous. "
Steve Blank
Development
Customer
Processes
" Once you establish what activities your company needs to do, the next question is, 'How do these activities get accomplished?' i.e. what resources do I need to make the activities happen? "
Steve Blank
Need
Company
You
" Startups have finite time and resources to find product/market fit before they run out of money. Therefore startups trade off certainty for speed, adopting 'good enough decision making' and iterating and pivoting as they fail, learn, and discover their business model. "
Steve Blank
Money
Good
Time
" The goal of listening to customers is not to please every one of them. It's to figure out which customer segments serve your needs - both short and long term. "
Steve Blank
Goal
Listening
Long
" Great founders live for chaotic moments. "
Steve Blank
Moments
Live
Chaotic
" Michael Bloomberg has yet to get his due for engineering the New York entrepreneurial ecosystem. "
Steve Blank
New
Ecosystem
Engineering
" Visionary CEOs are not 'just' great at assuring world-class execution of a tested and successful business model: they are also world-class innovators. "
Steve Blank
Great
Visionary
Business
" The convergence of digital trends, along with the rise of China and globalization, has upended the rules for almost every business in every corner of the globe. "
Steve Blank
Rise
Rules
Globalization
" Market type determines the startup's customer feedback and acquisition activities and spending. It changes customer needs, adoption rates, product features, and positioning as well as its launch strategies, channels and activities. "
Steve Blank
Product
Feedback
Changes
" Skunk works were emblematic of corporate structures that focused on execution and devalued innovation. "
Steve Blank
Skunk
Innovation
Focused
" The Value Proposition Canvas functions like a plug-in to the Business Model Canvas and zooms into the value proposition and customer segment to describe the interactions between customers and product more explicitly and in more detail. "
Steve Blank
Business
More
Detail
" In the past, when venture-funded startups told their investors they'd found a profitable business model, the first thing VCs would do is to start looking for an 'operating exec' - usually an MBA who would act as the designated 'adult' and take over the transition from Search to Build. "
Steve Blank
Past
Looking
Search
" Not all startups are alike. One of the key ways they differ is in the relationship between a startup's new product and its market. "
Steve Blank
Key
Alike
Relationship
" For busy young adults, the lure of meal substitutes is simple - it's all about convenience - the level of effort to open a bottle or package is minimal, and the time from thinking you're hungry to eating is almost zero. "
Steve Blank
Time
Busy
Effort
" There's nothing wrong with a business that supports you and perhaps an extended family. But if you want to build a scalable startup, you need to be asking how you can you get enough customers/users/payers to build a business that can grow revenues past several $100M/year. "
Steve Blank
You
Past
Need
" Measuring how hard your team is working by counting the number of hours they work or what time they get in and leave is how amateurs run companies. "
Steve Blank
Work
Working
Hard
" While 'The Owner's Manual' is not a formula for guaranteed success by any means, we're confident it will help reduce the failure rate of most startups that use our Customer Development process. "
Steve Blank
Failure
Will
Success
" First and deadliest of all is a founder's unwavering belief that he or she understands who the customers will be, what they need, and how to sell it to them. "
Steve Blank
Will
She
Sell
" Very often, if a founder is waiting around for someone else to tell him what to do, the company is near death. "
Steve Blank
Someone
Waiting
Tell
" Long hours don't necessarily mean success. "
Steve Blank
Hours
Success
Mean
" We now understand the distinction between startups - who search for a business model - versus existing companies - that execute a business plan. "
Steve Blank
Understand
Plan
Now
" My imagination ran 24/7, and to me, every problem was a challenge to solve and new product to create. It wasn't until I started teaching that I realized that not everyone's head worked the same way. "
Steve Blank
Imagination
Problem
Way