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" Snatam Kaur is a yogini, and I find her music deeply spiritual. I feel more love and I feel more peace when I listen to her music. "
John Mackey
Spiritual
Feel
Her
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" Some of the greatest businesses operating from a deeper purpose have a real commitment to service, like Four Seasons, Joie de Vivre hotels, Southwest Airlines, and JetBlue. "
John Mackey
Service
Seasons
Purpose
" The way most people approach business - and the way they mostly teach in business school - involves the analytical mind. It divides it up and looks at parts in isolation. "
John Mackey
School
Business
Mind
" Food is intensely pleasurable, and people are afraid that if they change the way they eat, they'll stop having pleasure. "
John Mackey
Stop
Change
Way
" At the end of the day, the quality of life is all we have, and it's just as important to that lobster, the quality of life that it lives - even if it's not as long - as the quality of your life. "
John Mackey
Life
End
Day
" As a company grows, its purpose grows with it. It has the potential to evolve your purpose. "
John Mackey
Company
Potential
Purpose
" What I know is that we no longer have free enterprise capitalism in health care; it's not a system any longer where people are able to innovate. It's not based on voluntary exchange. The government is directing it. "
John Mackey
Health
People
Government
" Human beings are made up of many different values, and sometimes those values are in tension with each other. "
John Mackey
Different
Human
Sometimes
" A healthy society rests on three pillars: business, government and civil society, or non-profits. Each has a distinct and important role to play, and all three need to work together synergistically to create the most value for society. "
John Mackey
Value
Business
Work
" A healthy diet is a solution to many of our health-care problems. It's the most important solution. "
John Mackey
Healthy
Important
Problems
" The right actions undertaken for the right reasons generally lead to good outcomes over time. "
John Mackey
Lead
Over
Right
" The world is getting more connected through technology and travel. Cuisines are evolving. Some people are scared of globalization, but I think people will always take pride in cultural heritage. "
John Mackey
Think
Travel
People
" Examine our every action through the lens of how we would feel if it were to become front page news. "
John Mackey
Page
Action
Become
" At Whole Foods, we allow our team members to vote on what benefits they most want the company to fund. "
John Mackey
Members
Company
Want
" Use the energy that fear creates to focus the mind more intently on the present moment - where fear doesn't exist. "
John Mackey
Energy
Focus
Mind
" At a lot of companies founded on principles, the notion of making money is almost antithetical to the ethos of the place. From the very beginning, our business has existed to meet the needs and desires of multiple constituencies: customers, team members, vendors, shareholders, the community. "
John Mackey
Community
Team
Place
" Every man, woman and child consumes, on average, 43 teaspoons of sugar a day. In 13 days, that adds up to a five-pound bag of sugar. "
John Mackey
Sugar
Day
Bag
" Profits are one of the most important goals of any successful business, and investors are one of the most important constituencies of public businesses. "
John Mackey
Successful
Goals
Business
" More than once in the history of Whole Foods Market, the company was unable to collectively evolve until I myself was able to evolve - in other words, I was holding the company back. My personal growth enabled the company to evolve. "
John Mackey
Words
Growth
History
" In many companies, the person who talks the best usually gets the job. I got snowed by a few of those people over the years. I still think communication is important, but I don't think there's always a correlation between being a great communicator and other virtues that make for a great leader. "
John Mackey
Best
Great
Leader
" You have to understand: the narrative that people have about business and capitalism is that they are fundamentally selfish, greedy, and exploitative. Of course, I don't agree with that narrative. "
John Mackey
Business
People
Selfish
" The more profit we make, the more stores we can open, the more donations we can make to our community, the more responsible citizens we can be for the environment. It's all interactive. It's all connected together. There's no separation. "
John Mackey
Together
Community
Environment
" When we start a new store, we make sure that we transfer enough starter culture from other stores that are already Whole Fooders, who've already incorporated our values and our culture within themselves into the... into the store. "
John Mackey
New
Culture
Values
" Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys; you can track it over time. You can do supplier satisfaction scores as well. "
John Mackey
Time
Measure
You
" While we clearly need health-care reform, the last thing our country needs is a massive new health-care entitlement that will create hundreds of billions of dollars of new unfunded deficits and move us much closer to a government takeover of our health-care system. "
John Mackey
Need
Government
Create
" In general, when you travel, you get into a different reality and are able to more accurately reflect on your ordinary life. Hiking does that for me. "
John Mackey
Reflect
Reality
Me
" The way yogurt works is you take the old yogurt culture and you put it in milk. You have to put enough of the old culture in, and then that old culture will convert the milk into yogurt. "
John Mackey
Culture
You
Will
" I've been amazed at how quickly people can heal themselves, actually. "
John Mackey
Been
People
Amazed
" I think for any small business that's bootstrapped, the overwhelming challenge initially is getting to positive cash flow. "
John Mackey
Business
Think
Positive
" Good leaders need to be able to connect to all of those around them. This is especially true at Whole Foods, where we have a very team-oriented culture. "
John Mackey
Need
True
Culture
" Health care is a service that we all need, but just like food and shelter, it is best provided through voluntary and mutually beneficial market exchanges. "
John Mackey
Care
Best
Service