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" Steve Jobs didn't seek solace among minimum wage workers. He sought it from highly educated men and women who understood and shared his focus on growth, technology, and company-building. "
Michael E. Gerber
Focus
Men
Women
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" Your goal as an entrepreneur is to understand not only what your business does but the clients that it serves. If you really have your pulse on their needs and wants, then your 'absolute' failures are always going to have limits. "
Michael E. Gerber
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" Nobody knew they needed a smart phone, an automobile, or even a cheeseburger from a drive through window. "
Michael E. Gerber
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Nobody
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" Strategic Work is all about the big questions: Who? What? When? Where? Why? Tactical Work is all about answers: This is the system we use to do each task. This is how we do it, how we measure it, how we monitor it. "
Michael E. Gerber
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" I don't know why the word 'solopreneur' is in our lexicon. Nobody can physically do it all by themselves, and more importantly, why would they want to? Being the sales team, the HR department, management, and production all by yourself is terrible. Period. "
Michael E. Gerber
Team
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" Here's the problem with phones - they are a ready-made diversion from the considerably harder work of growing a business. "
Michael E. Gerber
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" The challenge of any business owner is not only to keep the saw sharp, but also to know if you even have a need for such a tool. "
Michael E. Gerber
Know
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" Take the time to create an easy-flowing process that makes the sale, saves time, and gives you the best chance to scale a system that can pay off as you grow and scale. "
Michael E. Gerber
Time
Process
You
" Being an entrepreneur is more than a matter of simply starting a business. "
Michael E. Gerber
Business
Entrepreneur
Matter
" It's fashionable to use terms like 'sales funnels' to describe the sales process for many companies, and it is true that the funnel design is very appropriate for the digital world, but despite all the prose written on sales funnels and the like, my question is still the same - when do you close your sales, and how long does that take? "
Michael E. Gerber
World
You
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" The world of the small business owner is all about moving multiple items forward at once, and it's a fool's errand to believe one person can do it all when the shift comes from linear to parallel. "
Michael E. Gerber
World
Small
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" Your first job, as an owner and an entrepreneur, has to be to understand how the business is going to actually work. "
Michael E. Gerber
Going
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Business
" People who lack the skill of discrimination tend to believe that everything is of relatively equal importance. "
Michael E. Gerber
Believe
People
Skill
" We all know that Ray Kroc founded the McDonald's franchise back in the 1950s, and it then became the most successful business enterprise in history. "
Michael E. Gerber
Successful
Know
History
" Your success starts with how you are able to get clients in the door, get their business, and leave them satisfied. If you, personally, have to spend too much time doing that, you have simply bought yourself a job, not an enterprise. Take hints from success stories all around you! "
Michael E. Gerber
Yourself
Time
Business
" If there is one thing that offers challenges to small companies as they start to grow and expand, it is the hiring process... every single area. The issues that can arise run the full spectrum, from 'finding good help' to that ubiquitous catch-all 'training' and everything in between. "
Michael E. Gerber
Help
Challenges
Good
" People crave predictability, and when you design and use systems, you give people predictability. More importantly, when you build systems, they can help you orchestrate, and orchestration helps you create the habits that continuously improve the systems! "
Michael E. Gerber
Design
Create
Build
" The only choice that leads small business owners to real success in their endeavors is the one that requires real thought. Understanding and building the systems they need within their company to afford them a framework of organization that can scale the business from a company of one to a company of one thousand. "
Michael E. Gerber
Success
Business
Thought
" McDonalds. Apple. Starbucks. They were all small businesses, owned by entrepreneurs and people with vision. "
Michael E. Gerber
Starbucks
Apple
People
" As an entrepreneur and a small business owner, you are intimately familiar with goals. You've dreamed of the 'right' ones, you've projected 'real' ones for the banker and the investor, and, secretly, you've imagined how life can be if you can reach the ones you've set. "
Michael E. Gerber
Goals
Business
You
" Remember: you cannot build a better mouse trap by fixing the old one - NewCo demands active ownership, and that activity is not the sum of doing multiple jobs but, instead, the sum of implementing paradigm-shifting changes that create new industries and solutions. "
Michael E. Gerber
Changes
Doing
Remember
" Look at what is average in your area, your industry, and your company and then be better. That could be as simple as reading another book each month or attending a seminar each year. On the other hand, it also means acknowledging what 'average' actually is and how you, as the owner, arrive at that figure. "
Michael E. Gerber
Simple
Reading
Look
" Build a company that changes the way things get done! "
Michael E. Gerber
Build
Way
Get
" No matter what your company does - build, manage, produce, import - as an owner, you can't avoid the hard work and skip straight to success. No class can give you that, no YouTube video can teach it, and no book can mark it off your list. "
Michael E. Gerber
Work
Success
Hard Work
" Your own business growth and success depends on many things, and along that growing path, you are going to have to concede certain responsibilities and activities - whether for your accounting, your production, or day-to-day management. "
Michael E. Gerber
Success
Business
Growth
" If opening your own business is the dream, then it must start with a Dream - not only to understand what it is that you want to do, but also, how you are going to build something better than the same chaotic environment you just left. "
Michael E. Gerber
Business
You
Start
" Quit being 'busy' and start actively owning and operating your company, and you'll be able to understand where the money is coming from and how to make more of it. "
Michael E. Gerber
Start
Busy
You
" If you are with five successful people, then you are the sixth successful person. The reverse of this is true as well, so who are you hanging out with? "
Michael E. Gerber
Person
People
You
" Growing your own business is great. Watching your ideas come to life, taking care of new customers and watching them become repeat customers, and successfully building your team is a feeling that can't be matched. "
Michael E. Gerber
Care
Business
Team
" At some point, you have to declare an idea dead and, if not a failure, then at least not a success. "
Michael E. Gerber
Failure
Point
Some
" Most people view coffee and lunch as personal time, not deal-making time. Unless the person you're meeting understands that this is a working lunch, then they may not even think that this is a serious business conversation. "
Michael E. Gerber
Think
Coffee
Business