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" Hungry people are always looking for more. More things to do. More to learn. More responsibility to take on. "

Patrick Lencioni

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" Having to re-recruit, rehire, and retrain, and wait for a new employee to get up to speed is devastating in terms of cost. "

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" Smart people tend to know what is happening in a group situation and how to deal with others in the most effective way. They ask good questions, listen to what others are saying, and stay engaged in conversations intently. "

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" Failing to engage in conflict is a terrible decision, one that puts our temporary comfort and the avoidance of discomfort ahead of the ultimate goal of our organization. "

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" The majority of meetings should be discussions that lead to decisions. "

Patrick Lencioni

" Employees that feel known and they feel like they know why their job matters and they have a sense of measuring it stay later, do extra work, and are committed to the organization above the requirements that they have. "

Patrick Lencioni

" Life is full of surprises: new opportunities come up; that's part of the fun - the adventure of life. The thing is, chaos doesn't allow us to enjoy the adventure. "

Patrick Lencioni

" Hungry people almost never have to be pushed by a manager to work harder, because they are self-motivated and diligent. They are constantly thinking about the next step and the next opportunity. And they loathe the idea that they might be perceived as slackers. "

Patrick Lencioni

" For organizations seriously committed to making teamwork a cultural reality, I'm convinced that 'the right people' are the ones who have three virtues in common - humility, hunger, and people smarts. "

Patrick Lencioni

" Great teams argue. Not in a mean-spirited or personal way, but they disagree when important decisions are made. "

Patrick Lencioni

" Clients don't expect perfection from the service providers they hire, but they do expect honesty and transparency. There is no better way to demonstrate this than by acknowledging when a mistake has been made and humbly apologizing for it. "

Patrick Lencioni

" When truth takes a backseat to ego and politics, trust is lost. "

Patrick Lencioni

" I never accepted the premise that meetings themselves were bad. "

Patrick Lencioni

" Team members need to be able to admit their weaknesses and mistakes, to acknowledge the strengths of others, and to apologize when they do something wrong. "

Patrick Lencioni

" Employees who can't trust their leader to be vulnerable are not going to be vulnerable and build trust with one another. "

Patrick Lencioni

" Even though I wrote 'The 3 Big Questions for a Frantic Family,' my life is as chaotic as most people's. "

Patrick Lencioni

" I hate touchy-feely things. "

Patrick Lencioni

" Some companies simply aren't meant to be bigger than they are. They provide products and services that satisfy their customers in a way that pays the bills, produces reasonable profits, and allows them to keep their people employed and fulfilled. And there's nothing whatsoever wrong with that. "

Patrick Lencioni

" Team members have to hold each other accountable. If there's a meeting, all members have to commit to be present and to help one another; they can't just check out when they feel they're not getting any benefits. "

Patrick Lencioni

" The best kind of accountability on a team is peer-to-peer. Peer pressure is more efficient and effective than going to the leader, anonymously complaining, and having them stop what they are doing to intervene. "

Patrick Lencioni

" Home is most important in the long run. "

Patrick Lencioni

" Success is not a matter of mastering subtle, sophisticated theory but rather of embracing common sense with uncommon levels of discipline and persistence. "

Patrick Lencioni

" Where there is humility, there is more success, and lasting success. "

Patrick Lencioni

" I coach soccer, and my wife and I are very involved in our kids' lives. Our family is busy with doctor appointments, soccer practice, school, work, travel, vacation... life. "

Patrick Lencioni

" Without trust, the most essential element of innovation - conflict - becomes impossible. "

Patrick Lencioni

" Every employee needs to know that there's somebody out there that they serve. And when we don't let people know that for one reason or another, we're depriving them of a fulfilling job. "

Patrick Lencioni

" I've seen it again and again in my consulting: Most teams are too large to be innovative, despite their leaders' best intentions. "

Patrick Lencioni

" If you could get all the people in the organization rowing in the same direction, you could dominate any industry, in any market, against any competition, at any time. "

Patrick Lencioni

" The fact is, employees cannot make breakthroughs if they can't openly and honestly disagree with their peers and their leader. Indeed, great leaders don't just permit conflict; they actively try to elicit it from reluctant employees as well. "

Patrick Lencioni

" Contrary to popular wisdom, the mark of a great meeting is not how short it is or whether it ends on time. The key is whether it ends with clarity and commitment from participants. "

Patrick Lencioni

" Smaller groups of people can establish trusting relationships. "

Patrick Lencioni