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" Failing to engage in conflict is a terrible decision, one that puts our temporary comfort and the avoidance of discomfort ahead of the ultimate goal of our organization. "

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" The fact is, employees cannot make breakthroughs if they can't openly and honestly disagree with their peers and their leader. Indeed, great leaders don't just permit conflict; they actively try to elicit it from reluctant employees as well. "

Patrick Lencioni

Great

Try

Leader

" If you don't know what your family stands for and what your life situation is, you're in trouble. "

" Smart people tend to know what is happening in a group situation and how to deal with others in the most effective way. They ask good questions, listen to what others are saying, and stay engaged in conversations intently. "

" Too often, companies focus on systems and structures that facilitate cultural change at the mid-management level, overlooking problems closer to the top. "

" I'm kind of a reluctant guru. "

" Employees who can't trust their leader to be vulnerable are not going to be vulnerable and build trust with one another. "

" Meetings are the linchpin of everything. If someone says you have an hour to investigate a company, I wouldn't look at the balance sheet. I'd watch their executive team in a meeting for an hour. If they are clear and focused and have the board on the edge of their seats, I'd say this is a good company worth investing in. "

" Hungry people are always looking for more. More things to do. More to learn. More responsibility to take on. "

" A lot of times, people find themselves in a meeting where the primary purpose is to receive information, and that's a poor use of people's time. Those meetings can be easily dispensed with and can be an email instead that people read in their own time. "

" Engaged, enthusiastic, and loyal employees are pivotal drivers of growth and health in any organization. "

" Trying to design the perfect plan is the perfect recipe for disappointment. "

" At the heart of every great movie is conflict. It's the same with a meeting. There should be conflict and tension. "

" Great teams argue. Not in a mean-spirited or personal way, but they disagree when important decisions are made. "

" I have yet to meet members of a leadership team who I thought lacked the intelligence or the domain expertise required to be successful. I've met many, however, who failed to foster organizational health. Their companies were riddled with politics, various forms of dysfunction, and general confusion about their direction and mission. "

" I have many times marveled at how I could feel so good about myself while eating peanuts in a middle seat on Southwest Airlines and yet feel so condescended to in first class on United. "

" Home is most important in the long run. "

" Your focus should be on creating an environment where growth can occur and then letting nature take its course. "

" People who have a sense of peace that their priorities are in the right place also have a sense of humility and a realistic view on life. "

" Even though I wrote 'The 3 Big Questions for a Frantic Family,' my life is as chaotic as most people's. "

" Team synergy has an extraordinary impact on business results. "

" Are your people uncomfortable during meetings and tired at the end? If not, they're probably not mixing it up enough and getting to the bottom of important issues. "

" When employees feel anonymous in the eyes of their managers, they simply cannot love their work, no matter how much money they make or how wonderful their jobs seem to be. "

" If you really want to step up your team's creative thinking, take a hard look at how many people you're putting in a room together. More than three to five is probably too many. "

" Some companies simply aren't meant to be bigger than they are. They provide products and services that satisfy their customers in a way that pays the bills, produces reasonable profits, and allows them to keep their people employed and fulfilled. And there's nothing whatsoever wrong with that. "

" At its core, all authentic growth depends on more customers wanting more of what your company offers. Any other drivers - pricing gimmicks, heroic marketing efforts, forced acquisitions - are ultimately destructive. "

" Teamwork requires some sacrifice up front; people who work as a team have to put the collective needs of the group ahead of their individual interests. "

" Success is not a matter of mastering subtle, sophisticated theory but rather of embracing common sense with uncommon levels of discipline and persistence. "

" Contrary to popular wisdom, the mark of a great meeting is not how short it is or whether it ends on time. The key is whether it ends with clarity and commitment from participants. "

" If you want to lead, you better love people. Even if you don't like them, you have to love them enough to tell them the truth. "

" The kind of people that all teams need are people who are humble, hungry, and smart: humble being little ego, focusing more on their teammates than on themselves. Hungry, meaning they have a strong work ethic, are determined to get things done, and contribute any way they can. Smart, meaning not intellectually smart but inner personally smart. "