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" If someone wants to eat healthy, they can do that and get the sandwich exactly right. I'm so pleased we're able to influence so many people and their eating habits. "

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" If I were in charge of the government, I would index the minimum wage to inflation, so that way, everybody knows what they can count on. "

Fred DeLuca

Minimum Wage

Inflation

Government

" Subway is a real point of pride. We have influenced the way people eat. "

" You start a business, and you really don't have much of a budget. "

" There are so many ingredients that are approved for use. You can't be an expert on all of them. "

" Six months after we started, in 1964, there was a day when we sold only seven sandwiches. If we'd taken all the money from the register, we couldn't have paid an employee, much less the food or the rent or all that. It could have been a turning point. We could have given up. "

" From my point of view, what I really like, what I think is really terrific about my work, is that the company's had the opportunity to train literally thousands and thousands of brand new franchisees to successfully run their very first business. "

" I went to school because I was supposed to. I did pre-med because my mum thought it was a good idea. "

" In some markets, we don't have a lot of room to expand. We've done studies of store density and essentially found our more dense markets have more than one store per 15,000 people. "

Fred DeLuca

Room

Done

" You have to realize that the customer really is king. People who go into more established businesses probably have to be careful not to be casual about that. When you have a brand-new business, and nobody knows who you are, you know you have to work really hard for your customers. "

" Everybody eats three times a day; it's only a question of where they choose to eat. The longer-term trends are people eat out more often. "

" I guess that's one of the benefits of being sick. Your wife lets you have a big-screen TV in the living room. "

" There may be a perception that, with franchises, they're all the same, so that limits the ability to experiment. But that's not true. We've always kept two slots open on the menu of each Subway franchise - slots that franchisees can use to come up with their own sandwich ideas. "

" If you treat people nicely, and you allow them to fulfill a role that is satisfying for them, they'll accomplish a lot, and they'll enjoy their work. "

" Profit or perish... There are only two ways to make money: increase sales and decrease costs. "

" Every time I come across learning items of interest, I'll send distribution voice mail to the appropriate group in the organization. "

" I don't have much of a bucket list. I don't have a lot of needs and desires. "

" When we first started the company, I didn't have any thoughts of franchising. We just had company-owned stores. "

" In a typical situation, it's going to take pretty close to a year to get your location in, get your permits, and then get open. "

" When I started in the business, the minimum wage was $1.25. I've seen an enormous number of wage increases. Basically, it applies evenly to everyone in the business. "

" I don't have any interest in cashing out or leaving the business or doing something else. I just love Subway, and I want to keep focusing on the company for the benefit of all our franchise owners. So I'm kind of like married to the job. "

" To a large extent, we're working hard to fulfill the consumer demand for Subway sandwiches. "

" I was able to solve enough big problems along the way that the sheriff didn't come along and put the 'bankruptcy' sign up. "

" I tell everybody there are only three things that we do. We build sales at the store level, we build profits at the store level, and we build more stores. The first two things go in tandem, of course. It's pretty tough to build profits without sales. "

" The payroll tax is affecting sales. It's causing sales declines. "

" You have to be able to communicate the vision to the people in your organization so that they know where and how they should direct themselves on a day-to-day basis. "

" If I'm spending time on something, I may as well do good as opposed to average. "

" In 1974, we began franchising. We didn't have any big thought process except that, 'OK, franchising will help us get to our goal of 32 stores and help us run stores farther away from home.' "

" The franchisees are uniquely in touch at the local level. They see what's going on in their communities in a way we couldn't ever imagine. "

" We're very much in the people business in that there are two important groups you have to work with: customers and employees. "

" Back when we started, people didn't even know what a submarine sandwich was. The product was only sold in a few markets. "