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" Management teams aren't good at asking questions. In business school, we train them to be good at giving answers. "
Clayton M. Christensen
Business
Good
Management
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" Every city and town in America would be bankrupt if they kept their books the way private-sector companies keep their books - because of the obligation cities and towns have taken upon themselves to provide health care for their retirees. "
Clayton M. Christensen
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City
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" Management is getting people together to figure out how to transform inputs into outputs. In the process of figuring out the process of how people work together, you've got to figure out who's got what responsibilities, and how do they work together. "
Clayton M. Christensen
Together
You
Work
" There just isn't anything more invigorating than to read an article or hear about an entrepreneur using the term 'disruptive technology' that makes no reference to me as the source. When it's clear they really got the idea and they use it as if it were in everyday parlance, that's the ultimate triumph. "
Clayton M. Christensen
Me
Technology
Triumph
" People don't actually want to think about their own health and don't take action until they are sick. Yet employers are very motivated to get their employees healthy, since they bear most of the burden of their health care costs. "
Clayton M. Christensen
Think
Action
People
" Almost always, great new ideas don't emerge from within a single person or function, but at the intersection of functions or people that have never met before. "
Clayton M. Christensen
People
Always
Ideas
" Each of our children during their high school years went to 'early morning seminary' - scripture study classes that met in the home of a church member every school day morning from 6:30 until 7:15. "
Clayton M. Christensen
Children
Day
Home
" India's prosperity is sectioned by geography, such as in Bangalore, where the information technology industry is prominent. Because they have a conduit out of India, competing in the world by the Internet, it's not regulated in corrupt ways, and it is very prosperous. "
Clayton M. Christensen
World
Information
Internet
" Having a loving relationship with our spouse or with our children is what leads to the long-term happiness we all seek. "
Clayton M. Christensen
Happiness
Seek
Relationship
" I have healed the sick by the power of the God. I have spoken with the gift of tongues. "
Clayton M. Christensen
God
Spoken
Gift
" American capitalists, enthralled by the doctrines of finance, have put their income statements in service of the balance sheet. "
Clayton M. Christensen
Balance
American
Finance
" No idea for a new growth business ever comes fully shaped. When it emerges, it's half-baked, and it then goes through a process of becoming fully shaped. "
Clayton M. Christensen
Business
Process
New
" Disruption is a process, not an event, and innovations can only be disruptive relative to something else. "
Clayton M. Christensen
Process
Only
Event
" I promise my students that if they take the time to figure out their life purpose, they'll look back on it as the most important thing they discovered while at school. If they don't figure it out, they will just sail off without a rudder and get buffeted in the very rough seas of life. "
Clayton M. Christensen
Sail
Look
Purpose
" Funding that is focused on the ability to diagnose diseases precisely will just have inestimable value because that's the gate through which precision medicine has to go. Unless you can diagnose the disease precisely, care has to remain in the hands of expensive institutions and expensive caregivers. "
Clayton M. Christensen
Hands
You
Value
" An innovation will get traction only if it helps people get something that they're already doing in their lives done better. "
Clayton M. Christensen
Doing
Better
Done
" Children are ready to learn when they are ready to learn, not necessarily when their parents are ready to teach them. "
Clayton M. Christensen
Teach
Ready
Parents
" From my first year on the faculty, there was always so much more I wanted to impart to the students. I decided that, rather than waste the last day of class summarizing the semester, I'd spend my time talking about what I'd learned in life that was useful. "
Clayton M. Christensen
Life
Day
Always
" We have found that companies need to speak a common language because some of the suggested ways to harness disruptive innovation are seemingly counterintuitive. If companies don't have that common language, it is hard for them to come to consensus on a counterintuitive course of action. "
Clayton M. Christensen
Action
Innovation
Language
" In organizations, once you articulate how success will be measured, everybody tries to game the system so that they are measured in the best possible way. "
Clayton M. Christensen
Best
Game
Possible
" The marginal cost of doing something 'just this once' always seems to be negligible, but the full cost will typically be much higher. Yet unconsciously, we will naturally employ the marginal-cost doctrine in our personal lives. "
Clayton M. Christensen
Doing
Personal
Will
" I love my life as a missionary, keeping myself on the front lines. The image in my mind is that God, my general, stands at the door when I go out every morning; and, knowing what the war is like, day after day he gives me his most powerful weapon: his Spirit. For this I am grateful. "
Clayton M. Christensen
Grateful
God
Life
" The ability to share the gospel isn't a 'gift' that has been given to only a few Latter-day Saints and denied to the rest. "
Clayton M. Christensen
Ability
Share
Rest
" The paradox explored in my book 'The Innovator's Dilemma' is that successful companies can fail by making the 'right' decisions in the wrong situations. "
Clayton M. Christensen
Fail
Decisions
Book
" I have been blessed to see visions of eternity; and events in my future that have been important for me to foresee, have been revealed to me. "
Clayton M. Christensen
Me
Future
Important
" I don't have my finger on the pulse of corruption in China, but I think most people on the ground would say that as China was emerging from communism, it was a very regulated society, and therefore, it was very corrupt. But as they have deregulated the economy, there just aren't as many opportunities for people to be corrupt. "
Clayton M. Christensen
Society
Opportunities
People
" Disruption is continuously afoot in every industry, but especially in autos. It is how Toyota, Nissan and Honda bloodied Detroit: They did not start their attack with Lexus, Infiniti and Acura, but with low-end subcompact models branded Corona, Datsun and CVCC. "
Clayton M. Christensen
Disruption
How
Start
" The parents of teenagers would love to have a car that won't go very far or go very fast. They could just cruise around the neighborhood, drive it to school, see their friends, plug it in overnight. "
Clayton M. Christensen
Love
Car
Drive
" When considering a career move, consider the most important assumptions that have to prove true and how you can swiftly and inexpensively test if they are valid. Also, remain realistic about the path ahead of you. "
Clayton M. Christensen
Career
Test
You
" I had a horrible heart attack and still have symptoms of that sometimes. Then cancer, which is in remission. But the stroke is the hardest thing because I just lost my ability to speak and to write. "
Clayton M. Christensen
Speak
Sometimes
Lost
" When you improve your product so it does the customer's job better, then you gain market share. "
Clayton M. Christensen
You
Product
Job