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" In organizations, once you articulate how success will be measured, everybody tries to game the system so that they are measured in the best possible way. "

Clayton M. Christensen

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" We don't hire ministers or priests to teach and care for us. This forces us to teach and care for each other - and in my view, this is the core of Christian living as Christ taught it. "

Clayton M. Christensen

" I talk to our kids now that they are grown up, and I ask them about the experiences that had growing up that really had a powerful influence on the way they view the purpose of life. The experiences that really shaped their values - my wife and I have no memory of those experiences! "

Clayton M. Christensen

" The paradox explored in my book 'The Innovator's Dilemma' is that successful companies can fail by making the 'right' decisions in the wrong situations. "

Clayton M. Christensen

" Empowering innovations transform something that is complicated and expensive into something that is so much more simple and affordable that a much larger population can enjoy it. "

Clayton M. Christensen

" This is why I belong, and why I believe. I commend to all this same search for happiness and for the truth. "

Clayton M. Christensen

" Smart companies fail because they do everything right. They cater to high-profit-margin customers and ignore the low end of the market, where disruptive innovations emerge from. "

Clayton M. Christensen

" I brought one big question with me to Harvard. Why do smart companies fail? "

Clayton M. Christensen

" Management is the opportunity to help people become better people. Practiced that way, it's a magnificent profession. "

Clayton M. Christensen

" In the universities, we teach you what we decide you need to know. And the employers find out when they hire people that students didn't learn what we needed them to learn. Online learning offerings, like the University of Phoenix, have relationships with employers and teach what you need to know. "

Clayton M. Christensen

" Whenever we have thanked these men and women for what they have done for us, without exception they have expressed gratitude for having the chance to help - because they grew as they served. "

Clayton M. Christensen

" To become the kind of person you want to become, you've got to have discipline. It's easier to keep to your standards 100 percent of the time versus 98 percent of the time. "

Clayton M. Christensen

" We need to have an understanding of what causes what to happen in the world, and why. "

Clayton M. Christensen

" The whole enterprise of teaching managers is steeped in the ethic of data-driven analytical support. The problem is, the data is only available about the past. So the way we've taught managers to make decisions and consultants to analyze problems condemns them to taking action when it's too late. "

Clayton M. Christensen

" The only way all people can have the opportunity to choose or reject the gospel of Jesus Christ is for us, without judgment, to invite them to follow the Savior. "

Clayton M. Christensen

" Finding a 'sacrificial lamb' on whom to tag blame for complicated problems is an important instrument in the toolkit of politicians, because it deflects blame for the nation's economic woes away from their own regulatory lapses, economic mismanagement and coddling to labor unions. "

Clayton M. Christensen

" The path I am trying so hard to follow is in fact the one that God my Father and His Son Jesus Christ want me to pursue. It has brought me deep happiness. "

Clayton M. Christensen

" I have continued systematically to study the Book of Mormon and Bible to understand even more deeply what God expects of me and my family while on this earth. "

Clayton M. Christensen

" The parents of teenagers would love to have a car that won't go very far or go very fast. They could just cruise around the neighborhood, drive it to school, see their friends, plug it in overnight. "

Clayton M. Christensen

" By doing what they must do to keep their margins strong and their stock price healthy, every company paves the way for its own disruption. "

Clayton M. Christensen

" There are companies trying to build business within Saudi Arabia, and what they find is that if they try to bring on locals and teach them how to become senior executives, they just don't show up to work. They are not predictable as to when they'll come in and how much of their hearts are into that opportunity. "

Clayton M. Christensen

" As a general rule, if you have a product that doesn't get the job done that a customer is needing to get done, then often you have to offer it for zero. Because if you ask for money for it - because if it doesn't do the job well, they won't pay for it. "

Clayton M. Christensen

" There is no single right answer or path forward, but there is one right way to frame the problem. "

Clayton M. Christensen

" Businesses that distribute information and news are in the business of training and teaching people. "

Clayton M. Christensen

" Optimizing return on capital will generate less growth than optimizing return on education. "

Clayton M. Christensen

" If you develop a product that gets what the customer is trying to get done, you don't have to advertise; people will just pull it into their lives. "

Clayton M. Christensen

" The financial doctrines so zealously followed by American companies might help optimize capital when it is scarce. But capital is abundant. If we are to see our economy really grow, we need to encourage migratory capital to become productive capital - capital invested for the long-term in empowering innovations. "

Clayton M. Christensen

" People in private equity complain that they have so much capital and so few places to invest. But you have lots of entrepreneurs trying to raise money at the low end and find that they can't get funding because of this mismatch. I think that there is an opportunity there. "

Clayton M. Christensen

" I love my life as a missionary, keeping myself on the front lines. The image in my mind is that God, my general, stands at the door when I go out every morning; and, knowing what the war is like, day after day he gives me his most powerful weapon: his Spirit. For this I am grateful. "

Clayton M. Christensen

" We need to have a better balance between a deliberate strategy and staying open. Because in the end, most of us end up being successful in a career that we never imagined we would be in at the beginning. "

Clayton M. Christensen

" Many think of management as cutting deals and laying people off and hiring people and buying and selling companies. That's not management, that's deal making. Management is the opportunity to help people become better people. Practiced that way, it's a magnificent profession. "

Clayton M. Christensen