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" Moral authority comes from following universal and timeless principles like honesty, integrity, treating people with respect. "

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" People and organizations don't grow much without delegation and completed staff work because they are confined to the capacities of the boss and reflect both personal strengths and weaknesses. "

" Light is the greatest disinfectant in nature and also in organizations. "

" Both times I was in India, I could not get people to listen to each other. I had to literally tell people to listen to each other and tell them that they can't get creative and find alternate solutions if they don't listen to each other. There's a lot of arguing and justifying. "

" If you carefully consider what you want to be said of you in the funeral experience, you will find your definition of success. "

" Despite all our gains in technology, product innovation and world markets, most people are not thriving in the organizations they work for. "

" Mind over mattress. "

" Effective leadership is putting first things first. Effective management is discipline, carrying it out. "

" Remember, we are not human beings having a spiritual experience. We are spiritual beings having a human experience. "

" When it comes to developing character strength, inner security and unique personal and interpersonal talents and skills in a child, no institution can or ever will compare with, or effectively substitute for, the home's potential for positive influence. "

" How can you possibly reconcile the justice of God with the idea that only through Christ can you be saved? Most of the world lives and dies and never even hears of Christ. There has to be some mechanism set up for all those who have ever lived to have an opportunity to hear of Christ. "

" Public behavior is merely private character writ large. "

" It takes a great deal of character strength to apologize quickly out of one's heart rather than out of pity. A person must possess himself and have a deep sense of security in fundamental principles and values in order to genuinely apologize. "

" When you show deep empathy toward others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems. "

" When we value correct principles, we have truth - a knowledge of things as they are. "

" Life is not accumulation, it is about contribution. "

" The proactive approach to a mistake is to acknowledge it instantly, correct and learn from it. "

" Strength lies in differences, not in similarities. "

" You're not a product of your nature. That is your genetic makeup or your nurture, the things that have happened to you. Of course those things affect you powerfully, but they do not determine you. "

" Synergy is what happens when one plus one equals ten or a hundred or even a thousand! It's the profound result when two or more respectful human beings determine to go beyond their preconceived ideas to meet a great challenge. "

" Listen with the intent to understand, not the intent to reply. "

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" Every time you think the problem is 'out there,' that very thought is the problem. "

" The average family spends 30 hours in front of a television, and they say they don't have the time to have a balanced, integrated life. "

" Synergy is better than my way or your way. It's our way. "

" Listen with your eyes for feelings. "

" The world has entered an era of the most profound and challenging change in human history. "

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