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" No serious-minded man should have time for the mediocre in any phase of his living. "
James Cash Penney
Any
Living
Time
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" I cannot remember a time when the Golden Rule was not my motto and precept, the torch that guided my footsteps. "
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" As a rule, we find what we look for; we achieve what we get ready for. "
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" The disciplined are free. "
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" Change is vital, improvement the logical form of change. "
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" The keystone of successful business is cooperation. Friction retards progress. "
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" Success cannot come from standstill men. Methods change and men must change with them. "
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" Growth is never by mere chance; it is the result of forces working together. "
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" The best teamwork comes from men who are working independently toward one goal in unison. "
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" Salesmanship is limitless. Our very living is selling. We are all salespeople. "
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" Clock watchers never seem to be having a good time. "
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" The Golden Rule finds no limit of application in business. "
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" There's no better friend to any merchant than a fair competitor. "
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" Luck is always the last refuge of laziness and incompetence. "
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" Courteous treatment will make a customer a walking advertisement. "
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" Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership. "
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" We get real results only in proportion to the real values we give. "
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" The art of effective listening is essential to clear communication, and clear communication is necessary to management success. "
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" A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition. "
James Cash Penney
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" The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself. "
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" The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman. "
James Cash Penney
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" Every man must decide for himself whether he shall master his world or be mastered by it. "
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" No business can succeed in any great degree without being properly organized. "
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" The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization. "
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