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" Processes break in two ways. They break because they don't have the right checks and balances and because they don't have the right execution. "

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" The more I use a matrix, the easier I make it to blame someone else. "

" Customers want to talk to other customers. "

" The fact that everything ever works perfectly together, anybody who tells you that is pulling your leg. "

" I like to have a team environment where I can go anywhere and not threaten management. "

" CIOs have earned a strategic seat at the table, but now they've got to hold that seat - and the only way they can do that is to converse in the language of business value and business benefits and business outcomes that all align perfectly with the strategic agenda of the company. "

" When someone gets a job, it better be clear what they did to get it. "

" I know only a few ways to take market share and drive new revenue. I can engineer better products and services, I can build better relationships with my customers and deliver a higher level of service, or I can give my customers a lower price. "

" We need to temper the idea that this company has to have some earthshaking event every 15 minutes. "

" The day you feel like you've won, you need to drive out of the parking lot and not come back. "

" CIOs have to be able to lay out a clear path in concert with the business leader - I used to make the business guy responsible for the apps and force them to answer the question of why they feel they need non-standard apps when they know that's how the costs skyrocket. "

" Our job is to execute. "

" Without execution, 'vision' is just another word for hallucination. "

" I've been lucky to be at companies that have been at interesting intersections at the time I've been able to run them and lead them. "

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" We have, of course, all of our Oracle technologies in our cloud. But I don't think you're going to see customers wanting to deal with 50 clouds or 40 clouds or anything like that. "

" The more accountable I can make you, the easier it is for you to show you're a great performer. "

" I have been competing against IBM my whole career. It's a good company, with good management and a good team. "

" I'm old, I'm used to crummy service, I'm trained to get crummy service. To me, the fact I can get through to a call centre and then hold for 15 minutes, I don't get that upset. My kids won't. They want to know the answer to their question now. As a company you have to provide an answer to that consumer. "

" My daughter's got a smartphone in her hand with roughly the same power as a mainframe circa 1982, and she's running around Beijing and wants an answer as fast as she can. "

" There's money in the old stuff, but there's more wealth created in the new growth areas. "

" My objective with strategy is to be very repetitive, to be somewhat boring, to allow people to coalesce behind a common direction. "

" I really don't want the best people at the highest cost. "

" We make a significant effort at Oracle to focus the organization on making customers successful in how they deploy Oracle technology and transform their business through IT. "