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" Free enterprise capitalism has been the most powerful creative system of social cooperation and human progress ever conceived, but its perception and its role in society have been distorted. "
John Mackey
Powerful
Society
Progress
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" Snatam Kaur is a yogini, and I find her music deeply spiritual. I feel more love and I feel more peace when I listen to her music. "
John Mackey
Spiritual
Feel
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" If you have a mental model that says big corporations are fundamentally greedy and selfish and exploitative, you don't really want to have an exception to that model. It's much easier to say, 'Yes, Whole Foods has been corrupted.' "
John Mackey
Say
Selfish
You
" I started out young and idealistic, and it was all about social justice and fair distribution of resources. I didn't understand why everybody couldn't be equally prosperous. "
John Mackey
Fair
Justice
Understand
" We believe that business is good because it creates value. It is ethical because it is based on voluntary exchange; it is noble because it can elevate our existence, and it is heroic because it lifts people out of poverty and creates prosperity. "
John Mackey
People
Value
Business
" Whole Foods has a good health care plan. "
John Mackey
Care
Good
Good Health
" We do take seriously our responsibility, and growing ability, to educate people about healthy eating and giving them greater access to nourishing and affordable fresh food. "
John Mackey
People
Responsibility
Giving
" We knew it was going to be a market, and we knew it was a food market. Well, what kind of food market? It's kind of natural foods, kind of organic foods. So, we eventually settled on Whole Foods Market. "
John Mackey
Natural
Market
Well
" The way most people approach business - and the way they mostly teach in business school - involves the analytical mind. It divides it up and looks at parts in isolation. "
John Mackey
School
Business
Mind
" I was looking for the meaning of life when I was in college. And my deal with my dad was as long as I was taking a full course load, then he would pay. And the times that I wasn't taking a full course load, then I was off the dole and I was working. "
John Mackey
Looking
Meaning
College
" Health care is a service that we all need, but just like food and shelter, it is best provided through voluntary and mutually beneficial market exchanges. "
John Mackey
Care
Best
Service
" I think for any small business that's bootstrapped, the overwhelming challenge initially is getting to positive cash flow. "
John Mackey
Business
Think
Positive
" To me, you make a tradeoff. It might be a little bit more expensive. But you're getting a better tasting, higher quality food that's going to be better for your health and better for the environment. "
John Mackey
Me
Environment
Food
" I think for leadership positions, emotional intelligence is more important than cognitive intelligence. People with emotional intelligence usually have a lot of cognitive intelligence, but that's not always true the other way around. "
John Mackey
People
Think
Leadership
" I believe that all forms of socialism have been proven over time to result in a loss of both economic and civil liberties, with increasing poverty. "
John Mackey
Poverty
Time
Socialism
" Free-enterprise capitalism is the most powerful system for social cooperation and human progress ever conceived. It is one of the most compelling ideas we humans have ever had. But we can aspire to something even greater. "
John Mackey
Powerful
Capitalism
Progress
" We should all have the legal right to purchase health insurance from any insurance company in any state, and we should be able use that insurance wherever we live. Health insurance should be portable. "
John Mackey
Company
Live
Legal
" I believe our philosophy of conscious capitalism will eventually be widely adopted primarily because it is a better way to do business, and it creates more total value in the world for all of its stakeholders. "
John Mackey
Better
Business
Believe
" You can't live if you don't eat, but you don't live to eat. And neither does business exist primarily to make a profit. It exists to fulfill its purpose, whatever that might be. "
John Mackey
Purpose
You
Live
" One of the sad things about retiring is that you just become increasingly irrelevant. The world flows around you, and you don't seem to be impacting it any longer. "
John Mackey
Things
Sad
Just
" I really think people should live to be 100 years old pretty much disease-free. I think that's our genetic potential. "
John Mackey
Think
Potential
People
" Examine our every action through the lens of how we would feel if it were to become front page news. "
John Mackey
Page
Action
Become
" In many companies, the person who talks the best usually gets the job. I got snowed by a few of those people over the years. I still think communication is important, but I don't think there's always a correlation between being a great communicator and other virtues that make for a great leader. "
John Mackey
Best
Great
Leader
" It's not Apple's fault that they're seeking to avoid paying taxes. They're not lying, cheating or stealing. They're following the rules that were created by governments. If the government doesn't like the rules, they can change them. "
John Mackey
Apple
Change
Cheating
" Your typical business just measures the metrics that have to do with the profitability of the business one way or another. But you can have metrics that measure employee happiness and the morale. You can also do direct customer surveys; you can track it over time. You can do supplier satisfaction scores as well. "
John Mackey
Time
Measure
You
" We wanted to preserve as many jobs as possible, so when our sales continued to decline in August 2008, we did about a 5 percent reduction of our global staff. But in order not to cut any more jobs, we froze everybody's pay and put a hiring freeze on. "
John Mackey
Pay
Jobs
More
" The right actions undertaken for the right reasons generally lead to good outcomes over time. "
John Mackey
Lead
Over
Right
" At a lot of companies founded on principles, the notion of making money is almost antithetical to the ethos of the place. From the very beginning, our business has existed to meet the needs and desires of multiple constituencies: customers, team members, vendors, shareholders, the community. "
John Mackey
Community
Team
Place
" Some of the greatest businesses operating from a deeper purpose have a real commitment to service, like Four Seasons, Joie de Vivre hotels, Southwest Airlines, and JetBlue. "
John Mackey
Service
Seasons
Purpose
" Good leaders need to be able to connect to all of those around them. This is especially true at Whole Foods, where we have a very team-oriented culture. "
John Mackey
Need
True
Culture
" Whole Foods Market tries to embody all of the principles of conscious capitalism all the time, but like any person or company, we sometimes fall short. "
John Mackey
Time
Capitalism
Fall