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" I can show up at a Goldman Sachs conference wearing a Judas Priest T-shirt - and I have - while everyone else is wearing the same dress. "

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" A great mantra to have, whether you're breaking up with your boyfriend or you lose your job, or something changes that you didn't anticipate - which is a fact of life, and very much a fact of running a business - is: 'I was OK before this, I will be OK after this.' "

" My parents taught me the value of money and working hard. And I kind of got that in me intuitively. "

" In an ideal world, you'd never have to do things that are below your position, but this isn't an ideal world, and it's never going to be. "

" I'm really good at hiring good people. "

" I'm not going to lie - it's insulting to be praised for being a 'woman' with 'no college degree.' "

" I often say my naivete early on in my career worked in my favor. "

" I've never worked in a retail store, but I did sell shoes at Gimme Shoes in San Francisco, a job I was fired from. "

" It was easy for me in my bathrobe to provide really great customer service. As an introvert, it's really much easier to do than when standing in a retail store. "

" It takes a lot more than just knowing how to put an outfit together to succeed in the fashion industry, so more power to you if this is where you want to be; just don't expect it to be an extended trip to the mall. "

" I make money, and I don't need money. "

" It's amazing how directly you can connect with people via social media. "

" There are a lot of parents who've come to me and said about their daughters, 'Oh my God, she's 21, she's totally flailing. Your story gives me hope.' I put my mom through that. "

" Lots of people are going to sell clothes online. But not a lot of people have built a brand, a living, breathing brand that people feel like they're part of. "

" Getting fired was always a big deal to me. It's a bit like having someone break up with you. "

" You don't get taken seriously by asking someone to take you seriously. You've got to show up and own it. "

" Selling $500 shoes when you make $12 an hour is just an awkward economic juxtaposition. "

" At the bare minimum, you need to be in your position for a year before you ask for a raise or title change. "

" I've probably spent more time than any other brand reading every last comment. To listen to people the way you're able to online is very powerful. "

" You are not a special snowflake. "

" A lot of people in my generation don't seem to get that you have to work your way up. I don't care if filing invoices is beneath you. If you don't do it, who do you think is going to? Your boss? Nope. That's why she hired you. "

" I am still a lover of paper books. One of my first jobs was in a bookstore, and I still like to be able to write in a margin and feel the paper. Once inside of a digital device, I end up losing things. "

" I don't lead with an iron fist. I don't yell at people. I have a way of making my opinion clear. "

" It was my full intent as a teenager to smash capitalism and eat dumpster food. "

" Don't act like you've arrived when you're just receiving the invitation. "

" Everyone does a style book, and I wanted to write a business book for people that didn't think they would like a business book. "

" I feel like there's so many places to shop today that just feel like an Excel spreadsheet put between four walls. "

" If you knew what you wanted to be when you were 6 years old - great! If you have no idea what you want to be, that's OK! "

" Success is a scary concept because it assumes something kind of final. In the grand scheme of life, I don't think there is some ultimate success. "

" I love mirrors. "

" The first thing I ever sold online was stolen. "