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" I forgot to shake hands and be friendly. It was an important lesson about leadership. "

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" To succeed today, you have to set priorities, decide what you stand for. "

" We've got to pause and ask ourselves: How much clean air do we need? "

" The affections are like lightning: you cannot tell where they will strike till they have fallen. "

" In a completely rational society, the best of us would be teachers and the rest of us would have to settle for something else. "

" I hire people brighter than me and then I get out of their way. "

" The kind of people I look for to fill top management spots are the eager beavers, the mavericks. These are the guys who try to do more than they're expected to do - they always reach. "

" We are continually faced by great opportunities brilliantly disguised as insoluble problems. "

" The one word that makes a good manager - decisiveness. "

" The only rock I know that stays steady, the only institution I know that works, is the family. "

" The trick is to make sure you don't die waiting for prosperity to come. "

" No matter what you've done for yourself or for humanity, if you can't look back on having given love and attention to your own family, what have you really accomplished? "

" In a corporation, there can only be one guy in the end: the CEO. "

" So what do we do? Anything. Something. So long as we just don't sit there. If we screw it up, start over. Try something else. If we wait until we've satisfied all the uncertainties, it may be too late. "

" I was at Ford for 32 years. I went to Chrysler in 1978, four or five months after I got canned by Henry Ford. "

" There is no substitute for accurate knowledge. Know yourself, know your business, know your men. "

" Decisiveness is the one word that makes a good manager. "

" Chrysler invented rebates, I'm sorry to say. I didn't have anything to do with that. A lot of flaky deals were made in order to give the customer enough cash for a down payment. "

" If a guy is over 25 percent jerk, he's in trouble. And Henry was 95 percent. "

" A guy named Charlie Beacham was my first mentor at Ford. He taught me the importance of the dealers, and he rubbed my nose in the retail business. "

" My father always used to say that when you die, if you've got five real friends, then you've had a great life. "

" The speed of the boss is the speed of the team. "

" I've always found that the speed of the boss is the speed of the team. "

" I have found that being honest is the best technique I can use. Right up front, tell people what you're trying to accomplish and what you're willing to sacrifice to accomplish it. "

" People want economy and they will pay any price to get it. "

" I have always found that if I move with seventy-five percent or more of the facts that I usually never regret it. It's the guys who wait to have everything perfect that drive you crazy. "

" The discipline of writing something down is the first step toward making it happen. "

" I guess I invented extended warranties, because that's all we had to sell at Chrysler in those days. "

" I always go back to Harry Truman: Should we drop an atomic bomb to save 100,000 lives? That's a hell of a decision to make. Did he make that decision by himself? No, he had advisers. "

" There are times when even the best manager is like the little boy with the big dog, waiting to see where the dog wants to go so he can take him there. "

" In the end, all business operations can be reduced to three words: people, product, and profits. "