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" The minute I stepped foot on the shop floor and started serving in a retail environment, I knew it was the career for me. I was a shop assistant for just one day, and I thought, 'This is it. This is the rest of my life. This is all I want to do.' "

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" If the cash runs out, it's like a heart attack for you and your business. Keep that front and centre of your mind, and you will have financial security and not be struggling to pay the bills. "

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" What the entrepreneur gets on 'Dragons' Den' is direct access to people with masses of experience who can actually make quick decisions. "

" Every successful high street needs a catalyst that starts making people want to come there, and independent shops can be that catalyst. If you want a new idea on the high street, you'll probably find it in an independent. I know I shouldn't say this, but new ideas rarely happen in chains. What we do is adopt it once we spot it in an independent. "

" A lot of multinationals have long, drawn-out processes and are pretty useless at putting products on the shelves quickly. "

" I started work at 13, had three or four part-time jobs, and learnt very quickly the values of work. "

" When making an investment, the people are more important than the product. "

" Entrepreneurship is just one thing that needs to be in schools. "

" Becoming a campaign representative for the somewhereto_ re:store campaign was a simple choice. "

" We survived for hundreds of years under the old banking structure. You'd have clearing banks, then merchant banks doing the racy stuff, and then building societies where you'd join a waiting list for a mortgage. But then banks started buying stockbrokers, doing mortgages, and you ended up with these big banking groups doing everything. "

" I can walk all day in malls, shopping centres, high streets - I love it. "

" The statistics for investing in small businesses are such that the vast majority fail. "

" Souvenirs always tend to look great when you see them in some exotic souk but awful when you finally get them back home. They tend to start in my study and eventually get demoted to the garage or the loft. "

" I try to support local traders. The service makes up for any extra cost. "

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" It's very difficult for an entrepreneur to let go. It's very hard to sell a successful business. People sometimes hold on until the business has no value at all. "

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" Small does not mean insignificant. "

" People in emerging markets want to do business with the U.K. I don't see why the U.K. should be penalised for this. "

" For me, the high street is a key part of how we live, what sort of community we are, how we get our news, and how we get our gossip. "

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" I'm not massively academic. I'm a commonsense person. "

" I liked Tom Bower's biography of Bernie Ecclestone, the former Formula 1 boss. "

" A small business can survive for a while without making a profit, but if its cashflow dries up, the impact is fatal. "

" I'm not into cats; they aren't my bag. "

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" Making the first million is hard; making the next 100 million is easy. "

" I cringe when I watch myself on camera. I'm not articulate, and I'm dyslexic, but somehow it works. "

" No major technological change has ever been instituted by mankind without an array of negative consequences. The motor car has meant liberation for millions, but it has also caused congestion, environmental damage, and a disturbing death toll on the roads. "

" The decisions you make when you leave school define the rest of your life. So, in terms of making the right choices for your financial security as you get older, my best advice is to do something you have an interest in and are passionate about, as you'll be working for a long time. "

" I love the English language, but I'm crap at it, so I might as well do what I'm good at. The same goes for my kids, who are also dyslexic. I won't pressure them to do anything. They've each got a trust and a mortgage-free property, which is a lot more than I had, so I know they will always be fine. "

" I don't really sleep until gone midnight anyway. It takes me a while to calm down before my mind allows me to switch off. "

" My parents divorced, my brothers and I ended up living with my mother, and we were living with the choice of heating or eating. My mum was working, but she needed financial support to make ends meet. I had to have free school dinners and free school uniforms. "

" Women have to work harder to be in the same position as a fella because they often have to balance work with running a family. "