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" A lot of multinationals have long, drawn-out processes and are pretty useless at putting products on the shelves quickly. "

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" I'm not a risktaker. I'm the total opposite. "

" Save money; never rely on other people to lend you money. We call it having 'walking the streets' money - money in your back pocket or bank account that belongs to you. "

" I'm not into cats; they aren't my bag. "

" I'm a shopaholic. I really am. I can't help myself. I do go into, browse, and purchase from my own shops, too, although the CEOs who run my businesses wish I didn't. "

" Both my sons are dyslexic, and so, too, in a much milder form, is one of my daughters. "

" What makes business exciting is that you don't need a fancy degree, and anyone can do it. "

" Without hope, the very fabric of our society will fall apart. "

" Women have to work harder to be in the same position as a fella because they often have to balance work with running a family. "

" It's called common sense, but it's not common. Most people don't have it. "

" I was absolutely astonished and could not believe my eyes at the outrageous interest rates that people in need have to pay to get loans. "

" Politicians are elected to do what is right, but too many are just doing what is right for the party. "

" I hate mornings. "

" Young people are the entrepreneurs of the future, and we should be looking to them as one of our sources of innovation for the high streets of tomorrow. "

" My whole business philosophy is based on a risk-reward ratio. But it's got to stack up. If it doesn't, don't do it. You might as well go to a casino. "

" Online is not contributing in the same way as the high street in terms of business rates and to the local community. "

" I've always maintained the basic business principles of keeping it simple, doing your homework, hard work, and common sense. "

" If you really want to sort out the High Street, you ask someone like Kate Swann at WHSmith, who has done a fantastic job of running profitable shops. "

" If someone underestimates you because you are warm and approachable, then you have an advantage over them. "

" I like the odd day relaxing by the pool, but I couldn't stand to sunbathe for an entire week. "

" I'd rather be rich and miserable than poor and miserable. "

" I was useless in the classroom; I would spend my time looking out of the window after the first 10 minutes. But when you do an apprenticeship, you don't have to wait for the teacher to tell you when it's time to start, because you are on the shop floor learning for real. "

" When I was on 'Dragons' Den,' most of the letters I received were from people under 16. They wrote about their ideas, their views, their challenges. The audience is actually a very young audience. "

" I cringe when I watch myself on camera. I'm not articulate, and I'm dyslexic, but somehow it works. "

" I'm not massively academic. I'm a commonsense person. "

" I used to see Triumph TR7s and E-Type Jags, and I used to think, 'One day, I'm gonna have one of those.' I remember seeing an E-Type and walking round it 40 or 50 times. "

" Good businesses will survive good times and bad times. "

" I know I have been lucky in business, and I am keen now to spread goodwill to others, of course not forgetting that very often, you make your own luck by making use of every opportunity. "

" I liked Tom Bower's biography of Bernie Ecclestone, the former Formula 1 boss. "

" The minute I stepped foot on the shop floor and started serving in a retail environment, I knew it was the career for me. I was a shop assistant for just one day, and I thought, 'This is it. This is the rest of my life. This is all I want to do.' "

" What I've achieved with Boux Avenue is what I always wanted to achieve with La Senza. "