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" What the entrepreneur gets on 'Dragons' Den' is direct access to people with masses of experience who can actually make quick decisions. "

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" I'm not a risktaker. I'm the total opposite. "

" I can walk all day in malls, shopping centres, high streets - I love it. "

" I know I have been lucky in business, and I am keen now to spread goodwill to others, of course not forgetting that very often, you make your own luck by making use of every opportunity. "

" Becoming a campaign representative for the somewhereto_ re:store campaign was a simple choice. "

" Without hope, the very fabric of our society will fall apart. "

" My vision is that everyone who has ever won an #SBS retweet from me becomes part of a friendly club. Like-minded individuals can share successes and learn. "

" In my early teens, I was working in a Wimpy Bar and delivering cab company cards to make cash. I also ran a tuck shop at school. I struggled academically because of being dyslexic. When I saw other families and what they had, it inspired me. I thought, 'I can get that, too, if I work hard.' "

" The eight years I spent at Millwall were among the best times of my life. "

" The high streets I remember best were Seven Sisters Road in north London and then sunny Peckham in south London after we moved there. They were where my parents used to shop. They were great, part of being a teenager. "

" Souvenirs always tend to look great when you see them in some exotic souk but awful when you finally get them back home. They tend to start in my study and eventually get demoted to the garage or the loft. "

" The decisions you make when you leave school define the rest of your life. So, in terms of making the right choices for your financial security as you get older, my best advice is to do something you have an interest in and are passionate about, as you'll be working for a long time. "

" There are huge misconceptions about people on benefits. They are labelled scroungers or cheats. The reality is that many who need that level of support are working, but their income is not enough to get out of debt or pay for basics like food and household bills. It's so close to the way I grew up. "

" I'm a shopaholic. I really am. I can't help myself. I do go into, browse, and purchase from my own shops, too, although the CEOs who run my businesses wish I didn't. "

" Women have to work harder to be in the same position as a fella because they often have to balance work with running a family. "

" My whole business philosophy is based on a risk-reward ratio. But it's got to stack up. If it doesn't, don't do it. You might as well go to a casino. "

" I was absolutely astonished and could not believe my eyes at the outrageous interest rates that people in need have to pay to get loans. "

" I was useless in the classroom; I would spend my time looking out of the window after the first 10 minutes. But when you do an apprenticeship, you don't have to wait for the teacher to tell you when it's time to start, because you are on the shop floor learning for real. "

" If you cannot bore your friends to death about your own small business, then something is seriously wrong. "

" I was lucky enough to find my passion early - in retail - and I have done well but, most importantly, loved doing it. "

" My parents divorced, my brothers and I ended up living with my mother, and we were living with the choice of heating or eating. My mum was working, but she needed financial support to make ends meet. I had to have free school dinners and free school uniforms. "

" It's very difficult for an entrepreneur to let go. It's very hard to sell a successful business. People sometimes hold on until the business has no value at all. "

" I cringe when I watch myself on camera. I'm not articulate, and I'm dyslexic, but somehow it works. "

" A lot of multinationals have long, drawn-out processes and are pretty useless at putting products on the shelves quickly. "

" Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers. "

" I used to see Triumph TR7s and E-Type Jags, and I used to think, 'One day, I'm gonna have one of those.' I remember seeing an E-Type and walking round it 40 or 50 times. "

" I hate mornings. "

" If someone underestimates you because you are warm and approachable, then you have an advantage over them. "

" Good businesses will survive good times and bad times. "

" When I was on 'Dragons' Den,' most of the letters I received were from people under 16. They wrote about their ideas, their views, their challenges. The audience is actually a very young audience. "