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" Why do Canadians sell themselves short? I've never been able to answer that question. "
Tobias Lutke
Short
Question
Answer
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" A lot of people have a great business idea; they just need a little push to make it a reality. "
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" It's this concept of 'just fill up a building of smart people.' It sounds so basic, but honestly it might just be the secret behind Shopify's success. We just do that and get out of the way. "
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" Being part of something that's growing fast is better than being part of something that isn't growing fast because opportunities are essentially everywhere, and you're not competing for something. "
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" All of us in Canada have to be better at making a dollar count, because we have fewer dollars. "
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" If you go into business school and suggest firing a customer, they'll kick you out of the building. But it's so true in my experience. It allows you to identify the customers you really want to work with. "
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" I spent my time, growing up, essentially between two things: technology and retail. I was fascinated by selling and loved the idea of making a profit, but I also spent a lot of time on technology. "
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Two
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Time
" I'm against exclusion of any kind - whether that's restricting people from Muslim-majority nations from entering the U.S. or kicking merchants off our platform if they're operating within the law. "
Tobias Lutke
Law
People
Kind
" E-commerce is not an industry; e-commerce is a tactic. "
Tobias Lutke
Tactic
Industry
E-Commerce
" Given the success rate, if you want to get wealthy, entrepreneurship is a horrible way of doing it. There are significantly easier ways of doing it. "
Tobias Lutke
Want
Success
Doing
" A lot of the best technologists live and work in Canada, and every once in a while, they are aggregated by a Canadian company, and then suddenly, they're not anymore. But the people are still here - they're just working for American companies to the benefit of American bottom lines. "
Tobias Lutke
People
American
Here
" Being a start-up has nothing to do with the numbers. It's that everyone who works there has the chance to do everything and have an impact. "
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Chance
Who
Numbers
" People say Facebook connects the world. Facebook has 5,000 Ph.D.s that think about how to make you click on ads you don't want to see. Their business model is about something that most people would not perceive as making the world better. "
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Better
Business
People
" Growing up, I spent my time doing useless stuff looking at computers. "
Tobias Lutke
Time
Looking
Growing Up
" Different people need different kinds of communication for it to have the same effect. That was something I had to learn. "
Tobias Lutke
Same
People
Need
" Computers are the most powerful tools that humanity has ever created. Yet, we treat them largely as a black box; as if it were an alien artifact that magically appeared on desks, in homes, and in our pockets. "
Tobias Lutke
Tools
Treat
Powerful
" We need a lot more technically literate people. The computers are the tools that are going to solve essentially all problems, and the people who can use them better will be more effective. "
Tobias Lutke
Better
Problems
People
" We have a lot of really great companies in Canada, and I think there's always been this fear that 'great' in Canada doesn't mean great on a world stage. We need more self-confidence. We are building incredibly good businesses with incredibly good people, being loyal, dedicating themselves to solving important problems. "
Tobias Lutke
Fear
Great
Good
" I got my first computer when I was 6, and I was part of that early generation of children who grew up with computers always being around. I fell in love with them early on. "
Tobias Lutke
Children
Computers
Generation
" We're trying to build the largest start-up ever without becoming a big company. "
Tobias Lutke
Company
Big
Build
" Everyone loves feeling comfortable. But it's actually completely useless. "
Tobias Lutke
Useless
Feeling
Comfortable
" I always loved retail. I love the ideas behind it. I think small-business retail is one of the areas where capitalism works so wonderfully well. "
Tobias Lutke
Think
Capitalism
Ideas
" More and more people are opening online stores and online retail businesses. This market is expanding very, very quickly. "
Tobias Lutke
Retail
Market
More
" You have to put more of a well-rounded company together to make it in Canada, and I hope the Canadian market is going to be known for these well-performing, solid companies that people can rely on. "
Tobias Lutke
People
You
Hope
" I think I probably had to start a company, because I don't think I can work for other people. "
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People
Had
Company
" You really want a company that's full of people from all these different backgrounds and then allow them to be creative as possible, come together, and come up with great ideas. "
Tobias Lutke
Creative
Together
Great
" I care about working on interesting problems, and Shopify is this gift that keeps on giving for working on interesting problems with amazing people. "
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People
Gift
Amazing
" My early interactions with VCs were really, really poor. "
Tobias Lutke
Poor
Interactions
Really
" Our hiring is almost completely built around just going through someone's life story, and we look for moments when they had to make important decisions, and we go deep on those. "
Tobias Lutke
Story
Deep
Life
" To kick off a merchant is to censor ideas and interfere with the free exchange of products at the core of commerce. When we kick off a merchant, we're asserting our own moral code as the superior one. But who gets to define that moral code? "
Tobias Lutke
Ideas
Moral
Products
" Commerce is a powerful, underestimated form of expression. We use it to cast a vote with every product we buy. It's a direct expression of democracy. This is why our mission at Shopify is to protect that form of expression and make it better for everyone, not just for those we agree with. "
Tobias Lutke
Powerful
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