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" As a consumer, I'm definitely waiting for what's going to come after banks. "
Taavet Hinrikus
Consumer
Waiting
After
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" With a smartphone, we have a supercomputer in our pocket and are always connected. The way we bank is changing as part of this macro trend. "
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" The fact that Skype was founded in Estonia, the fact that Skype had a successful exit, which meant that Estonia benefited in a major way, meant that entrepreneurship became legitimate. There were more than a thousand people who either worked or had worked at Skype who had seen what it takes to build a global business. "
Taavet Hinrikus
Successful
Way
Business
" When a new hire is afraid to roll up their sleeves and get things done, it's a clear sign it's not going to work out. "
Taavet Hinrikus
Things
New
Done
" Competition and variety in financial services are always good things. "
Taavet Hinrikus
Always
Good Things
Good
" For Estonia, joining Europe meant our potential as a country increased - not decreased - because of that connectedness. "
Taavet Hinrikus
Our
Potential
Because
" Celebrity-spotting is pretty standard at Davos. It's one of the things that makes it easy to criticise. "
Taavet Hinrikus
Makes
Things
Standard
" The financial crisis of 2008 created a seismic shift in the dynamics of trust in financial services. FinTech would have happened without the global financial crisis - but it would have taken much longer. "
Taavet Hinrikus
Financial
Shift
Without
" There's one thing a CEO should always keep at the front of their mind, and that's customer needs. "
Taavet Hinrikus
Front
Always
Customer
" People bought bitcoin because they thought it would be worth more tomorrow. And a lot of people got lucky. But we're not seeing real people use bitcoin. And we don't know what problem it solves. Now, blockchain, I think, is a genius advancement in technology. "
Taavet Hinrikus
Technology
Tomorrow
People
" Changing behaviour is a very slow process. "
Taavet Hinrikus
Behaviour
Process
Slow
" If the hard Brexit happens, I would assume that London wouldn't be the centre of the tech world in Europe. "
Taavet Hinrikus
World
Assume
Happens
" Climate change, migration... they transcend national borders and require an international response. "
Taavet Hinrikus
Change
Climate Change
Migration
" Historically, people have flocked to Silicon Valley because of the belief that that's where the latest innovation is happening. It's a snowball effect. "
Taavet Hinrikus
Valley
People
Belief
" A preoccupation with job title is an immediate giveaway that someone's priorities are not in line with the company's. "
Taavet Hinrikus
Line
Someone
Priorities
" Being a 'global citizen' is not something reserved for the global elite anymore. Thanks to the democratising power of technology, it's not a trend determined by privilege or even age but by attitude. "
Taavet Hinrikus
Attitude
Age
Thanks
" There's the risk of a serious case of FOMO at a place like Davos. "
Taavet Hinrikus
Risk
Serious
Case
" There's most definitely a Davos bubble. You're in a small Alpine town that, for just four days in January, sees its population tripled with world leaders, CEOs, media, police, the army... and a whole bunch of people who aren't invited but just come to hang out. "
Taavet Hinrikus
Police
World
Small
" I was in my early 20s when Estonia joined the E.U. For a kid who'd grown up in the Soviet Union, it seemed like my country had come of age. For a country that had been isolated and cut off from the rest of the world, it seemed like we were becoming part of the global community. It opened a whole new world of possibility. "
Taavet Hinrikus
Kid
Age
Rest
" Talent is the lifeblood of a fast-growing company. "
Taavet Hinrikus
Company
Fast-Growing
Lifeblood
" Talent is a complex subject: from the education our kids get in kindergarten and beyond to the re-skilling of some parts of the workforce; from the opportunities available for research to how we attract the best people to work in our companies. "
Taavet Hinrikus
Best
Talent
People
" You start a business being hungry, foolish, and a little bit naive. But more often than not, you end up being disrupted yourself. It happened to Skype. "
Taavet Hinrikus
You
Start
End
" International money transfer is a massive consumer rip-off. Banks and companies like Western Union have gotten away with it for too long. "
Taavet Hinrikus
Union
Money
Consumer
" Scaling a business at speed can feel like an out of control roller-coaster. "
Taavet Hinrikus
Control
Feel
Business
" Costs should always be presented up front so that consumers can make informed choices and get a fairer deal. "
Taavet Hinrikus
Up
Costs
Choices
" Companies that are natively technology-focused I would trust more than a bank. "
Taavet Hinrikus
Would
Than
Trust
" Large incumbents become big and sometimes become lazy and set themselves up for failure in the future. "
Taavet Hinrikus
Become
Future
Failure
" Most banks tell their customers that they only pay a small upfront fee for international payments. But in reality, customers pay much more. "
Taavet Hinrikus
More
Pay
Only
" I think that's the beauty of being a private company: you get to choose when you disclose something. You can play it in a strategic way or in a tactical way. "
Taavet Hinrikus
Think
Choose
Beauty
" To be a global business, you need access to the best talent from around the world - fix this, everything else falls into place. Whether it's homegrown or imported, we don't mind where it comes from - we just want the best. "
Taavet Hinrikus
Business
World
Talent
" There are lots of people building the next TransferWise, not in a sense of competing with us but in a sense of building large, successful companies that are doing something important. I just enjoy helping these founders navigate the journey. "
Taavet Hinrikus
Building
People
Journey