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" I grew up in a physical world, and I speak English. The next generation is growing up in a digital world, and they speak social. "

Angela Ahrendts

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" Store windows are like landing pages on the website. "

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" From the store windows, the store touch-points, the website, social media, or a magazine, it has to be one pure customer experience, not just to gain market share but to gain mind share. "

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" I know it might sound weird, but empathy is one of the greatest creators of energy. It's counterintuitive because it's selfless. "

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" Forget luxury; as a great company you have to keep evolving. "

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" It's no longer possible to think of the physical and digital as two different worlds. "

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" Intuition is the wisdom formed by feeling and instinct - a gift of knowing without reasoning... Belief is ignited by hope and supported by facts and evidence - it builds alignment and creates confidence. Belief is what sets energy in motion and creates the success that breeds more success. "

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" I think when you're empathetic, you're putting yourself in somebody else's shoes, right? It's not about you. "

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" The basis for all human relationships and where we derive our greatest strength and power, trust is single-handedly the most powerful source of positive energy and, once in place, unlocks a freedom and peace to explore. "

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" I think if I'm guilty of anything, I'm guilty of always being incredibly focused on the task at hand. So wherever I've worked, I've just always tried to do my best, achieve my best, build a great team around me. "

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" Great brands and great businesses have to be great storytellers, too. We have to tell stories - emotive, compelling stories - and even more so because we're nonfiction. "

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" Everyone in the world should have a trench coat, and there should be a trench coat for everyone in the world. It does not matter your age; it doesn't matter your gender. "

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" We're building a lifelong relationship with people, and every great relationship has to be built on trust. "

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" At Apple, we believe that people with passion can change the world. "

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" It is not about gender, it is about experience, leadership, and vision. "

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" I work through teams. It's the only way I know how to work. "

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" Everyone talks about building a relationship with your customer. I think you build one with your employees first. "

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" Don't stop. Don't slow down. Keep focused. "

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