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" I'm incredibly passionate about business, about small businesses, and about kids being given the right skills so they are successful. "

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" I've always maintained the basic business principles of keeping it simple, doing your homework, hard work, and common sense. "

" For me, the high street is a key part of how we live, what sort of community we are, how we get our news, and how we get our gossip. "

" I was useless in the classroom; I would spend my time looking out of the window after the first 10 minutes. But when you do an apprenticeship, you don't have to wait for the teacher to tell you when it's time to start, because you are on the shop floor learning for real. "

" It's called common sense, but it's not common. Most people don't have it. "

" A small business can survive for a while without making a profit, but if its cashflow dries up, the impact is fatal. "

" The wider the exposure that we give children of the real working world, the better. "

" Take calculated risks and limit your downside. "

" I admire people who have passion and energy. "

" I'm not a risktaker. I'm the total opposite. "

" Stack the cards in your favour, and in a casino, you'll get arrested and put in prison, but in business and in life, it's the right thing to do. "

" When making an investment, the people are more important than the product. "

" Online is not contributing in the same way as the high street in terms of business rates and to the local community. "

" I liked Tom Bower's biography of Bernie Ecclestone, the former Formula 1 boss. "

" When I went to school, most parents wanted their children to get good A-levels, to go to university, and get a degree so your children had a better life than you. The way out of poverty was through a degree. But the whole world has moved on from that. "

" My parents divorced, my brothers and I ended up living with my mother, and we were living with the choice of heating or eating. My mum was working, but she needed financial support to make ends meet. I had to have free school dinners and free school uniforms. "

" The reality in business and in 'Dragons' Den' is you win some, and you lose some. "

" Politicians are elected to do what is right, but too many are just doing what is right for the party. "

" Showing your emotions is not a weakness. "

" No major technological change has ever been instituted by mankind without an array of negative consequences. The motor car has meant liberation for millions, but it has also caused congestion, environmental damage, and a disturbing death toll on the roads. "

" I am the most conservative person you will ever come across, and that's because I'm good at reducing risks while leaving the potential rewards high. "

" Great customer service does not come by chance. It is the result of training and ensuring there are enough assistants to serve the customers. "

" If you really want to sort out the High Street, you ask someone like Kate Swann at WHSmith, who has done a fantastic job of running profitable shops. "

" I hate mornings. "

" Making the first million is hard; making the next 100 million is easy. "

" There are huge misconceptions about people on benefits. They are labelled scroungers or cheats. The reality is that many who need that level of support are working, but their income is not enough to get out of debt or pay for basics like food and household bills. It's so close to the way I grew up. "

" The eight years I spent at Millwall were among the best times of my life. "

" I know I have been lucky in business, and I am keen now to spread goodwill to others, of course not forgetting that very often, you make your own luck by making use of every opportunity. "

" Businesses might have been helped by the ability to promote themselves on the Internet, but they have also been hit by the web's encouragement of time-wasting by their staff. "

" I'd like to think people know what I stand for, which is straight-talking honesty and telling you not just what you want to hear but where it is at. "

" What I've achieved with Boux Avenue is what I always wanted to achieve with La Senza. "