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" If you develop a product that gets what the customer is trying to get done, you don't have to advertise; people will just pull it into their lives. "
Clayton M. Christensen
You
Customer
Done
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" Every city and town in America would be bankrupt if they kept their books the way private-sector companies keep their books - because of the obligation cities and towns have taken upon themselves to provide health care for their retirees. "
Clayton M. Christensen
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City
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" The concept of disruption is about competitive response; it is not a theory of growth. It's adjacent to growth. But it's not about growth. "
Clayton M. Christensen
Competitive
Growth
Theory
" While I wouldn't say that most entrepreneurs find it easy to get funding, there are certainly more people out there funding technology and healthcare companies than in other areas. "
Clayton M. Christensen
Technology
Easy
Healthcare
" Universities think people come up with great ideas by closing the door. The academic tenure process, where you have to publish to journals which are very narrow, stands in the way of great research. "
Clayton M. Christensen
Door
Think
Research
" Almost always, great new ideas don't emerge from within a single person or function, but at the intersection of functions or people that have never met before. "
Clayton M. Christensen
People
Always
Ideas
" Funding that is focused on the ability to diagnose diseases precisely will just have inestimable value because that's the gate through which precision medicine has to go. Unless you can diagnose the disease precisely, care has to remain in the hands of expensive institutions and expensive caregivers. "
Clayton M. Christensen
Hands
You
Value
" A sustaining innovation makes better products that you can sell for better profits to your best customers. "
Clayton M. Christensen
Better
Products
You
" Companies, in fact, are specifically organized to under-invest in disruptive innovations! This is one reason why we often suggest that companies set up separate teams or groups to commercialize disruptive innovations. When disruptive innovations have to fight with other innovations for resources, they tend to lose out. "
Clayton M. Christensen
Resources
Lose
Reason
" When you improve your product so it does the customer's job better, then you gain market share. "
Clayton M. Christensen
You
Product
Job
" Efficiency innovations are a natural part of the economic cycle, but these are the innovations that streamline process and actually reduce the number of available jobs. "
Clayton M. Christensen
Natural
Economic
Efficiency
" I promise my students that if they take the time to figure out their life purpose, they'll look back on it as the most important thing they discovered while at school. If they don't figure it out, they will just sail off without a rudder and get buffeted in the very rough seas of life. "
Clayton M. Christensen
Sail
Look
Purpose
" People under-invest in family because it doesn't pay off until the long term. "
Clayton M. Christensen
Family
People
Pay
" A major driver of the cost of healthcare in the United States is a compromise that was reached with the American Medical Association in the 1960s when Medicare was first established. "
Clayton M. Christensen
Healthcare
First
American
" American capitalists, enthralled by the doctrines of finance, have put their income statements in service of the balance sheet. "
Clayton M. Christensen
Balance
American
Finance
" Life is an unending stream of extenuating circumstances. "
Clayton M. Christensen
Unending
Circumstances
Stream
" People have an idol they want to be like and try to follow what the idols did. But when you do, you find out you're not very successful and you're not very happy. You try to copy these models, and it doesn't yield successful results. "
Clayton M. Christensen
Successful
Results
People
" Each of our children during their high school years went to 'early morning seminary' - scripture study classes that met in the home of a church member every school day morning from 6:30 until 7:15. "
Clayton M. Christensen
Children
Day
Home
" Disruption is a process, not an event, and innovations can only be disruptive relative to something else. "
Clayton M. Christensen
Process
Only
Event
" You may hate gravity, but gravity doesn't care. "
Clayton M. Christensen
Care
You
May
" We need to have a better balance between a deliberate strategy and staying open. Because in the end, most of us end up being successful in a career that we never imagined we would be in at the beginning. "
Clayton M. Christensen
End
Strategy
Need
" If you make that decision, that you'll always follow that rule, then your commitment to do it sinks into your heart, and when you realize the benefits of having integrity time after time, it really changes your heart, not just your head. "
Clayton M. Christensen
Integrity
You
Commitment
" The mistake that makes launching a venture expensive is when you try to make a disruptive technology so good that it can compete on a quality basis with an established product. "
Clayton M. Christensen
Technology
Quality
Mistake
" We all have jobs in our lives that we must get done. We reach out and bring products into our lives to get these jobs done. Marketing is all about asking, 'What job is the customer trying to accomplish?' "
Clayton M. Christensen
Job
Trying
Accomplish
" A disruptive innovation is a technologically simple innovation in the form of a product, service, or business model that takes root in a tier of the market that is unattractive to the established leaders in an industry. "
Clayton M. Christensen
Service
Simple
Business
" If you're successful and growing, you can manage any way you want to. Growth makes so many dimensions of management easier. It's when growth stops that things get tough. "
Clayton M. Christensen
Growing
Growth
Management
" Many of the factors that we think will cause motivation, such as fair pay and a good manager, won't make you love your job. Even if you eliminate what makes you dissatisfied, that doesn't make you motivated. It doesn't make your work rewarding. You just are less bothered by things. "
Clayton M. Christensen
Good
Work
Think
" An innovation will get traction only if it helps people get something that they're already doing in their lives done better. "
Clayton M. Christensen
Doing
Better
Done
" There is no single right answer or path forward, but there is one right way to frame the problem. "
Clayton M. Christensen
Forward
Way
Right
" I'm an optimistic person. "
Clayton M. Christensen
Optimistic Person
Person
Optimistic
" We don't hire ministers or priests to teach and care for us. This forces us to teach and care for each other - and in my view, this is the core of Christian living as Christ taught it. "
Clayton M. Christensen
Care
View
Living