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" The truth is that intelligence, knowledge, and domain expertise are vastly overrated as the driving forces behind competitive advantage and sustainable success. "

Patrick Lencioni

Truth Is

Truth

Success

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" Great teams argue. Not in a mean-spirited or personal way, but they disagree when important decisions are made. "

" Empty values statements create cynical and dispirited employees, alienate customers, and undermine managerial credibility. "

" At the heart of every great movie is conflict. It's the same with a meeting. There should be conflict and tension. "

" Enron - although an extreme case - is hardly the only company with a hollow set of values. "

" If you have doubt about a person's humility or smarts, don't ignore it. More often than not, there is something causing that doubt. "

" Conflict is the pursuit of truth. "

" Conflict is always the right thing to do when it matters. "

" Failing to engage in conflict is a terrible decision, one that puts our temporary comfort and the avoidance of discomfort ahead of the ultimate goal of our organization. "

" I've seen it again and again in my consulting: Most teams are too large to be innovative, despite their leaders' best intentions. "

" Employees that feel known and they feel like they know why their job matters and they have a sense of measuring it stay later, do extra work, and are committed to the organization above the requirements that they have. "

" Engaged, enthusiastic, and loyal employees are pivotal drivers of growth and health in any organization. "

" The best leaders over the long term are those who have a sound home life. "

" The majority of meetings should be discussions that lead to decisions. "

" When truth takes a backseat to ego and politics, trust is lost. "

" Make sure that the people at the top are working together and there aren't divisions of labor. Don't have people working in silos; have them working across the team. "

" I have yet to meet members of a leadership team who I thought lacked the intelligence or the domain expertise required to be successful. I've met many, however, who failed to foster organizational health. Their companies were riddled with politics, various forms of dysfunction, and general confusion about their direction and mission. "

" If you don't know what your family stands for and what your life situation is, you're in trouble. "

" If you want to lead, you better love people. Even if you don't like them, you have to love them enough to tell them the truth. "

" If you're not willing to accept the pain real values incur, don't bother going to the trouble of formulating a values statement. You'll be better off without one. "

" Too many executives I've met over the years have the mentality of a bodybuilder; they've come to accept the idea that growth is synonymous with success. "

Patrick Lencioni

Years

Success

" Anybody, and any company, can have a big run of success once, but if you're going to repeat that over time, you need to be aware that you need to keep learning. "

" Although most executives pay lip service to the idea of hiring for cultural fit, few have the courage or discipline to make it the primary criteria for bringing someone into the company. "

" Too often, companies focus on systems and structures that facilitate cultural change at the mid-management level, overlooking problems closer to the top. "

" You have to build trust among team members so that people feel free to admit what they don't know, make mistakes, ask for help if they need it, apologize when necessary, and not hold back their opinions. "

" Success is not a matter of mastering subtle, sophisticated theory but rather of embracing common sense with uncommon levels of discipline and persistence. "

" Smart people tend to know what is happening in a group situation and how to deal with others in the most effective way. They ask good questions, listen to what others are saying, and stay engaged in conversations intently. "

" Home is most important in the long run. "

" Your focus should be on creating an environment where growth can occur and then letting nature take its course. "

" Employees who can't trust their leader to be vulnerable are not going to be vulnerable and build trust with one another. "

" Where there is humility, there is more success, and lasting success. "