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" There is no evidence that success in business will make us happy people or allow us to have happy families. "

Clayton M. Christensen

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" Children are ready to learn when they are ready to learn, not necessarily when their parents are ready to teach them. "

Clayton M. Christensen

" What's unique about the Mormon Church is that it encourages inquiry. I really do think my research and religion are all on the same page. I never could have come up with the notion of disruptive innovations, which went against a lot of conventional wisdom, if I hadn't been raised to always be asking questions. "

Clayton M. Christensen

" The basic idea that marketing is wrong at its core is one of the main reasons why innovation seems blocked and unpredictable. "

Clayton M. Christensen

" A major driver of the cost of healthcare in the United States is a compromise that was reached with the American Medical Association in the 1960s when Medicare was first established. "

Clayton M. Christensen

" A great book seeks to explain causality, not correlation. It works to point out the circumstances in which it works, and where it doesn't. And in so doing, it is broadly applicable. "

Clayton M. Christensen

" By definition, big data cannot yield complicated descriptions of causality. Especially in healthcare. Almost all of our diseases occur in the intersections of systems in the body. "

Clayton M. Christensen

" Management is getting people together to figure out how to transform inputs into outputs. In the process of figuring out the process of how people work together, you've got to figure out who's got what responsibilities, and how do they work together. "

Clayton M. Christensen

" Christine and I haven't raised our children. A whole community of selfless Christians has contributed to helping them become faithful, competent adults. "

Clayton M. Christensen

" People have an idol they want to be like and try to follow what the idols did. But when you do, you find out you're not very successful and you're not very happy. You try to copy these models, and it doesn't yield successful results. "

Clayton M. Christensen

" When you're thinking about your next product or current product and wondering how to make it different so you don't have competition, understand the job the customer needs to get done. "

Clayton M. Christensen

" Eighty percent of the cases used in the typical MBA program are about successful companies. Students graduate with this notion that 'If I do everything that the people in those cases did, then my organization will grow and be successful, too.' "

Clayton M. Christensen

" There are three types of innovations that affect jobs and capital: empowering innovations, sustaining innovations and efficiency innovations. "

Clayton M. Christensen

" Optimizing return on capital will generate less growth than optimizing return on education. "

Clayton M. Christensen

" Disruption is a process, not an event, and innovations can only be disruptive relative to something else. "

Clayton M. Christensen

" We all have jobs in our lives that we must get done. We reach out and bring products into our lives to get these jobs done. Marketing is all about asking, 'What job is the customer trying to accomplish?' "

Clayton M. Christensen

" To focus capital and entrepreneurship into empowering innovation, we should change is the capital gains tax rate. We would be better served by a regressive tax rate, that would become progressively smaller the longer the investment is held. "

Clayton M. Christensen

" I brought one big question with me to Harvard. Why do smart companies fail? "

Clayton M. Christensen

" I'd been raised Mormon, but there comes a time where you are not following what you've been taught, but discovering for yourself if it's true. "

Clayton M. Christensen

" A sustaining innovation makes better products that you can sell for better profits to your best customers. "

Clayton M. Christensen

" Efficiency innovations provide return on investment in 12-18 months. Empowering innovations take 5-10 years to yield a return. We have ample capital - oceans of capital - that is being reinvested into efficiency innovation. "

Clayton M. Christensen

" I talk to our kids now that they are grown up, and I ask them about the experiences that had growing up that really had a powerful influence on the way they view the purpose of life. The experiences that really shaped their values - my wife and I have no memory of those experiences! "

Clayton M. Christensen

" The iPod is a proprietary integrated product, although that is becoming quite modular. You can download your music from Amazon as easily as you can from iTunes. You also see modularity organized around the Android operating system that is growing much faster than the iPhone. So I worry that modularity will do its work on Apple. "

Clayton M. Christensen

" The process of writing 'The Innovator's Dilemma' entailed the developing a new theory. My colleagues, students and I have been improving that theory, and adding others to it, since that time. "

Clayton M. Christensen

" People under-invest in family because it doesn't pay off until the long term. "

Clayton M. Christensen

" Empowering innovations transform something that is complicated and expensive into something that is so much more simple and affordable that a much larger population can enjoy it. "

Clayton M. Christensen

" While I wouldn't say that most entrepreneurs find it easy to get funding, there are certainly more people out there funding technology and healthcare companies than in other areas. "

Clayton M. Christensen

" There are companies trying to build business within Saudi Arabia, and what they find is that if they try to bring on locals and teach them how to become senior executives, they just don't show up to work. They are not predictable as to when they'll come in and how much of their hearts are into that opportunity. "

Clayton M. Christensen

" Colleges would compete by adding professors, enhancing programmes or building nicer facilities. So they competed by making institutions better. "

Clayton M. Christensen

" The single most important factor in our long-term happiness is the relationships we have with our family and close friends. "

Clayton M. Christensen

" As a general rule, when a new industry takes root, and the first products emerge in a wave, almost always the architecture of the product will be proprietary and interdependent in character. "

Clayton M. Christensen