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" At HSN, entertainment has quickly become a core part of who we are and is a key differentiator from others in the retail landscape. "
Mindy Grossman
Entertainment
Others
Key
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" HSNi Cares was established in 2010 with a mission to empower women and support children and families in need locally, nationally, and globally. "
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" I believe you have to get rid of toxicity in any company. Don't care how smart, how talented, how long they have been there. If someone is going to create a toxic environment, you have to make a change. "
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" Through our effective campaign-management strategies, we're seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively. "
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" As women, we can over-think things so much that we silence our intuition and only focus on the reasons something won't work. "
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" I get as excited walking around a CVS as I do walking around in Bergdorf's. "
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" What I've been saying to people is, you need to think about mobile as your new flagship. It's the place everybody goes to first. "
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" We have a highly specialized customer and want to give her the best experience somewhere she can trust. "
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" I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them. "
Mindy Grossman
Boldness
True
Purpose
" What creates success on HSN is great product, a great story and a great storyteller. "
Mindy Grossman
Story
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" The only thing I liked on HSN was Wolfgang Puck selling cookware. He was funny and engaging. He gave you recipes. Even if you didn't want to buy anything, you could watch Wolfgang for an hour. "
Mindy Grossman
Watch
Funny
Only
" Four out of five HSN corporate officers are women. I'm a believer that a diversity of mindset enables us to have an engaged conversation. "
Mindy Grossman
Conversation
Mindset
Women
" You have to understand who your customer is and her motivations and marry it to what's happening in the outside world. "
Mindy Grossman
Her
Understand
You
" Everybody is talking about cord cutting. It's not about the cord. It's the content. "
Mindy Grossman
Content
Cord
Everybody
" I'm willing to lose profits in the short term. "
Mindy Grossman
Willing
Short
Lose
" Ultimately, the ability to inspire people to live healthier and happier lives is what excites me both personally and professionally. "
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Ability
Inspire
Live
" I think that the CEO is responsible for setting the vision, for articulating the mission, and for building a team of powerful evangelists that share that mission and that passion, because no one person can do anything by themselves. "
Mindy Grossman
Passion
Powerful
Team
" Our destination programming allows us to put a stake in the ground and create a showy tweak that is story driven, with products that are inspiring to our customers, and the content doesn't expire at the end of the show but continues to live on in various formats on multiple distribution platforms. "
Mindy Grossman
End
Create
Story
" If you intend to do the right thing for yourself, your family, and for your business, it becomes more like a balancing act. It's juggling - and accepting the fact that it won't always be perfect will help you better manage the inevitable ebbs and flows. "
Mindy Grossman
Yourself
Business
Better
" Too many people who come in as CEO of a poorly performing company assume that none of the incumbent executives are worth retaining. That's not always the case. Sometimes the talent is there, but it's not being led well. "
Mindy Grossman
Talent
Well
People
" I've not been afraid to take risks, be resolute and passionate about purpose, and inspire people to do things that maybe they thought weren't possible. "
Mindy Grossman
Risks
Purpose
People
" I love hidden things. When you buy something with quality, you like the inside to be as beautiful as the outside. Nobody's going to see it, but you know it's there. "
Mindy Grossman
Quality
Beautiful
See
" Companies lose some of their best employees when people are beaten down; then they overpromote junior people because they can't persuade outsiders to sign on. "
Mindy Grossman
Employees
Down
Best
" HSNi's performance gained momentum throughout 2014 as we executed on our strategic priorities across our business, by strengthening our customer file, optimizing our digital platform, and differentiating HSNi and our brands at content-rich, immersive commerce destination. "
Mindy Grossman
Destination
Our
Business
" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "
Mindy Grossman
Inspire
Beauty
Educated
" Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha's first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut. "
Mindy Grossman
Fashion
Support
List
" At HSN, the experience we create are a significant point of differentiation. "
Mindy Grossman
Experience
Significant
Point
" The days of trying to get a consumer to come to you are over. You really have to be in the consumer's world, wherever, whenever and however. "
Mindy Grossman
You
Wherever
Trying
" Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us. "
Mindy Grossman
Us
Customer
Point
" I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers. "
Mindy Grossman
Technology
Look
Think
" My parents were like, 'Oh my God,' when I said I was going into fashion - they pictured me with a rolling rack on Seventh Avenue. "
Mindy Grossman
Me
Fashion
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