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" Companies lose some of their best employees when people are beaten down; then they overpromote junior people because they can't persuade outsiders to sign on. "
Mindy Grossman
Employees
Down
Best
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" We have to focus on what we can do. It has to be about experience; it has to be about unique product. It has to be about delivering our content as broadly as we can, and that's been a huge effort on our part. "
Mindy Grossman
Been
Unique
Focus
" The days of trying to get a consumer to come to you are over. You really have to be in the consumer's world, wherever, whenever and however. "
Mindy Grossman
You
Wherever
Trying
" Value can mean a price. Value can mean exclusivity. Value can mean, 'I can't get it anywhere else, and this is really something I want.' "
Mindy Grossman
Get
Mean
Price
" I've always been a risk taker; I've never believed in following the expected path. "
Mindy Grossman
Never
Been
Always
" I don't care what we're quote-unquote selling; we're about inspiring people through storytelling. "
Mindy Grossman
Storytelling
Selling
People
" By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business. "
Mindy Grossman
Business
Community
Growth
" We're not trying to be Amazon, all things to all people. "
Mindy Grossman
Things
Trying
People
" Through our effective campaign-management strategies, we're seizing opportunities to capture additional insights on customer behaviors, allowing us to reach and communicate with them more effectively. "
Mindy Grossman
Capture
Opportunities
Reach
" Too many people who come in as CEO of a poorly performing company assume that none of the incumbent executives are worth retaining. That's not always the case. Sometimes the talent is there, but it's not being led well. "
Mindy Grossman
Talent
Well
People
" At HSN, the experience we create are a significant point of differentiation. "
Mindy Grossman
Experience
Significant
Point
" If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail. "
Mindy Grossman
Where
You
Business
" We need more enlightened women in senior ranks, and we have to insist that companies are more diverse. "
Mindy Grossman
Women
Senior
Need
" I believe in accessibility. I believe in honesty and a culture that supports that. And you can't have that if you're not open to receiving feedback. "
Mindy Grossman
Culture
Honesty
Feedback
" I love hidden things. When you buy something with quality, you like the inside to be as beautiful as the outside. Nobody's going to see it, but you know it's there. "
Mindy Grossman
Quality
Beautiful
See
" I believe you have to get rid of toxicity in any company. Don't care how smart, how talented, how long they have been there. If someone is going to create a toxic environment, you have to make a change. "
Mindy Grossman
Care
Long
You
" I've learned not to let people judge me in how I want to live my life. Every single woman is an individual, and there's no one path. You just have to take the path that you think is right for you. "
Mindy Grossman
Woman
Life
Live
" The proof is in the results, and the proof will be in the ongoing ability to execute. "
Mindy Grossman
Proof
Ability
Will
" It seemed like I woke up one morning and had an epiphany. I thought, 'I cannot do this. I do not want to get married. And I'm not going to law school - it just doesn't excite me. I'm not wasting anybody's money. I'm going to move to New York.' "
Mindy Grossman
School
Morning
Money
" What creates success on HSN is great product, a great story and a great storyteller. "
Mindy Grossman
Story
Creates
Great
" The only thing I liked on HSN was Wolfgang Puck selling cookware. He was funny and engaging. He gave you recipes. Even if you didn't want to buy anything, you could watch Wolfgang for an hour. "
Mindy Grossman
Watch
Funny
Only
" All children, regardless of their income, ethnicity, or geography have the right to be protected and be given the opportunity to reach their full potential, which is why our global HSNi Cares partner is the U.S. Fund for UNICEF. "
Mindy Grossman
Partner
Reach
Children
" Consumers are looking for experiences, whether that's travel, whether that's entertainment. They're looking for differentiated products, things that are going to have meaning. "
Mindy Grossman
Looking
Travel
Entertainment
" Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days. "
Mindy Grossman
Value
Success
Building
" If you go up on a mountain and scream about change, you better make sure you're ready for people to come. "
Mindy Grossman
Change
Better
You
" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "
Mindy Grossman
Inspire
Beauty
Educated
" Command-and-control isn't the kind of corporate culture people want to be in anymore. "
Mindy Grossman
Kind
Anymore
Want
" Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha's first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut. "
Mindy Grossman
Fashion
Support
List
" We all work really hard, and we do it because we're passionate. We don't do it because we're being rated. However, we'd all be remiss if we didn't think that some kind of recognition for efforts and accomplishments didn't make you feel good. "
Mindy Grossman
Work
Feel
Feel Good
" We have a highly specialized customer and want to give her the best experience somewhere she can trust. "
Mindy Grossman
Trust
Customer
Experience
" Everybody is talking about cord cutting. It's not about the cord. It's the content. "
Mindy Grossman
Content
Cord
Everybody