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" I love hidden things. When you buy something with quality, you like the inside to be as beautiful as the outside. Nobody's going to see it, but you know it's there. "

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" Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us. "

Mindy Grossman

Customer

Point

" I never want anything to be too predictable. "

" We are always focused on how can we differentiate ourselves. In today's world, where people are gravitating toward experiences, it is even more important. "

" We are continuing to collaborate with Disney on future films and other opportunities. "

" We have to focus on what we can do. It has to be about experience; it has to be about unique product. It has to be about delivering our content as broadly as we can, and that's been a huge effort on our part. "

" I've not been afraid to take risks, be resolute and passionate about purpose, and inspire people to do things that maybe they thought weren't possible. "

" It's good to have a goal. "

Mindy Grossman

Goal

Good

" The days of trying to get a consumer to come to you are over. You really have to be in the consumer's world, wherever, whenever and however. "

" I've honed in on three questions that I ask myself when I'm evaluating where to spend my time. Is this something that I'm passionate about, is it purposeful, and will I have impact? And if I can't answer 'yes' to all three questions, then I have to sit back and ask, 'Is it really that important?' "

" Throughout my career, no matter what I've done or what decision I've made, I've made it with my family first. My priority was taking care of my family while I was taking care of business. "

" Ultimately, the ability to inspire people to live healthier and happier lives is what excites me both personally and professionally. "

" I've been 35 lbs. heavier than I am now and 25 lbs. thinner than I am now, and both of those times were probably the most miserable times of my life. I'm happier now, because it is about being healthy, not weighing yourself. "

" All children, regardless of their income, ethnicity, or geography have the right to be protected and be given the opportunity to reach their full potential, which is why our global HSNi Cares partner is the U.S. Fund for UNICEF. "

" When people want to lose weight, they get to a point where they are desperate and looking for the new thing that is going to work miracles. But at the end of the day, there is no such thing. "

" It seemed like I woke up one morning and had an epiphany. I thought, 'I cannot do this. I do not want to get married. And I'm not going to law school - it just doesn't excite me. I'm not wasting anybody's money. I'm going to move to New York.' "

" Too many people who come in as CEO of a poorly performing company assume that none of the incumbent executives are worth retaining. That's not always the case. Sometimes the talent is there, but it's not being led well. "

" The proof is in the results, and the proof will be in the ongoing ability to execute. "

" Women must do a better job of supporting each other. However, real change will happen when both men and women unite to demand diversity. "

" Command-and-control isn't the kind of corporate culture people want to be in anymore. "

" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "

" HSN is uniquely positioned to present the seamless connection between media and commerce. "

" Everybody is talking about cord cutting. It's not about the cord. It's the content. "

" When we are caught up in the nature of our work and are asked to take on another job or position, rarely do we step back and ask ourselves, 'What do I really want to do? What is it at this point in my career and life that is important to me?' "

Mindy Grossman

Step

Nature

" What I've been saying to people is, you need to think about mobile as your new flagship. It's the place everybody goes to first. "

" At HSN, the experience we create are a significant point of differentiation. "

" I think that the CEO is responsible for setting the vision, for articulating the mission, and for building a team of powerful evangelists that share that mission and that passion, because no one person can do anything by themselves. "

" I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I'm out there, and it makes a huge difference. "

Mindy Grossman

Difference

Employees

" Value can mean a price. Value can mean exclusivity. Value can mean, 'I can't get it anywhere else, and this is really something I want.' "

" I firmly believe in the old adage 'Actions speak louder than words.' This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women - and then encourage them to do the same. "

" I spend all day thinking of shopping. I love the thrill of finding that wonderful, perfect thing, the feeling of your heart racing because it's so right. "