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" Ultimately, the ability to inspire people to live healthier and happier lives is what excites me both personally and professionally. "
Mindy Grossman
Ability
Inspire
Live
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" The only thing I liked on HSN was Wolfgang Puck selling cookware. He was funny and engaging. He gave you recipes. Even if you didn't want to buy anything, you could watch Wolfgang for an hour. "
Mindy Grossman
Watch
Funny
Only
" We all work really hard, and we do it because we're passionate. We don't do it because we're being rated. However, we'd all be remiss if we didn't think that some kind of recognition for efforts and accomplishments didn't make you feel good. "
Mindy Grossman
Work
Feel
Feel Good
" Content is power in today's world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty. "
Mindy Grossman
Experience
Loyalty
World
" I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers. "
Mindy Grossman
Technology
Look
Think
" If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail. "
Mindy Grossman
Where
You
Business
" I've honed in on three questions that I ask myself when I'm evaluating where to spend my time. Is this something that I'm passionate about, is it purposeful, and will I have impact? And if I can't answer 'yes' to all three questions, then I have to sit back and ask, 'Is it really that important?' "
Mindy Grossman
Myself
Impact
Time
" I'm a love-it-or-hate-it person. I don't waffle. "
Mindy Grossman
Waffle
Person
" We have a highly specialized customer and want to give her the best experience somewhere she can trust. "
Mindy Grossman
Trust
Customer
Experience
" I've worked for some amazing leaders, and I've worked for the opposite, and that gave me the perspective of what I knew I never wanted to be, and the perspective of what had lasting, sustainable impact. "
Mindy Grossman
Never
Perspective
Me
" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "
Mindy Grossman
Inspire
Beauty
Educated
" We are continuing to collaborate with Disney on future films and other opportunities. "
Mindy Grossman
Future
Opportunities
Other
" Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition. "
Mindy Grossman
Fear
Culture
Business
" There's a pure and simple business case for diversity: Companies that are more diverse are more successful. "
Mindy Grossman
Simple
Successful
Business
" I get as excited walking around a CVS as I do walking around in Bergdorf's. "
Mindy Grossman
Walking
Around
Excited
" We are always focused on how can we differentiate ourselves. In today's world, where people are gravitating toward experiences, it is even more important. "
Mindy Grossman
People
Important
Always
" I think that the CEO is responsible for setting the vision, for articulating the mission, and for building a team of powerful evangelists that share that mission and that passion, because no one person can do anything by themselves. "
Mindy Grossman
Passion
Powerful
Team
" Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha's first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut. "
Mindy Grossman
Fashion
Support
List
" We really see the future of what we call 'distributed commerce,' so how we get our content, our products, and our brands to consumers. "
Mindy Grossman
See
Products
Future
" I firmly believe in the old adage 'Actions speak louder than words.' This means proactively seeking women for roles within boards, identifying opportunities for diversity within teams, and finding ways to use your platform to mentor women - and then encourage them to do the same. "
Mindy Grossman
Diversity
Words
Women
" If you intend to do the right thing for yourself, your family, and for your business, it becomes more like a balancing act. It's juggling - and accepting the fact that it won't always be perfect will help you better manage the inevitable ebbs and flows. "
Mindy Grossman
Yourself
Business
Better
" Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days. "
Mindy Grossman
Value
Success
Building
" I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I'm out there, and it makes a huge difference. "
Mindy Grossman
Me
Difference
Employees
" Imagining what the possibilities are versus what is right in front of me has been the second biggest factor in defining my career. "
Mindy Grossman
Career
Front
Me
" Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us. "
Mindy Grossman
Us
Customer
Point
" There's no doubt that the Weight Watchers' long-term collaboration with Oprah Winfrey has certainly accelerated the company's progress since October 2015, with high awareness of her success and happiness with the program sparking interest and excitement. "
Mindy Grossman
Success
Progress
October
" If you are not diverse, you are saying, 'I don't want to be successful.' "
Mindy Grossman
You
Saying
Successful
" What I've been saying to people is, you need to think about mobile as your new flagship. It's the place everybody goes to first. "
Mindy Grossman
Need
You
Think
" I'm willing to lose profits in the short term. "
Mindy Grossman
Willing
Short
Lose
" Too many people who come in as CEO of a poorly performing company assume that none of the incumbent executives are worth retaining. That's not always the case. Sometimes the talent is there, but it's not being led well. "
Mindy Grossman
Talent
Well
People
" Our destination programming allows us to put a stake in the ground and create a showy tweak that is story driven, with products that are inspiring to our customers, and the content doesn't expire at the end of the show but continues to live on in various formats on multiple distribution platforms. "
Mindy Grossman
End
Create
Story