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" Our ability to create that one-on-one engagement with a customer is a point of differentiation and a strategic advantage for us. "

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" I'm a love-it-or-hate-it person. I don't waffle. "

" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "

" It's OK to not have all the answers, and in fact, the more extraordinary people you are able to surround yourself with, the better you will become. "

Surround Yourself

" By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business. "

" When I first started at HSN, I knew that retailers would have to be poised to take advantage of technology and the rapidly changing ways in which people shop. It was one of the things that drew me to the company. "

" Consumers are looking for experiences, whether that's travel, whether that's entertainment. They're looking for differentiated products, things that are going to have meaning. "

" I have this whole theory that whether it's in your personal life or in your business life, you have to establish a culture of generosity wherever you are. "

" Everybody is talking about cord cutting. It's not about the cord. It's the content. "

" All children, regardless of their income, ethnicity, or geography have the right to be protected and be given the opportunity to reach their full potential, which is why our global HSNi Cares partner is the U.S. Fund for UNICEF. "

" We need more enlightened women in senior ranks, and we have to insist that companies are more diverse. "

" I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising. "

" We really see the future of what we call 'distributed commerce,' so how we get our content, our products, and our brands to consumers. "

" The days of trying to get a consumer to come to you are over. You really have to be in the consumer's world, wherever, whenever and however. "

" Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha's first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut. "

" The ultimate goal is to give somebody something that they didn't know they wanted, but once they saw it, they had to have it. "

" We're not trying to be Amazon, all things to all people. "

" What I've been saying to people is, you need to think about mobile as your new flagship. It's the place everybody goes to first. "

" Fear is not a motivating factor. You might be able to get a little bit more out of someone in the short term, but you will completely erode your business and your culture in the long term. You're going to lose all your good people. You're not going to have people tell you the truth, and it becomes the tradition. "

" The proof is in the results, and the proof will be in the ongoing ability to execute. "

" My parents were like, 'Oh my God,' when I said I was going into fashion - they pictured me with a rolling rack on Seventh Avenue. "

" What creates success on HSN is great product, a great story and a great storyteller. "

" If you throw the pebble in the pond and the rings start circulating that much wider, you've done things and created things for people that they didn't think they'd ever be able to do. That excites me. "

" People don't follow a leader but follow a vision - a vision of what the future looks like and how their work helps them along that path. "

" I've learned not to let people judge me in how I want to live my life. Every single woman is an individual, and there's no one path. You just have to take the path that you think is right for you. "

" I think that the CEO is responsible for setting the vision, for articulating the mission, and for building a team of powerful evangelists that share that mission and that passion, because no one person can do anything by themselves. "

" I don't care what we're quote-unquote selling; we're about inspiring people through storytelling. "

" There's three things that are never good for a consumer mindset: uncertainty certainly, concern, and discordance. "

" As women, we can over-think things so much that we silence our intuition and only focus on the reasons something won't work. "

" I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I'm out there, and it makes a huge difference. "

" It's good to have a goal. "