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" We really see the future of what we call 'distributed commerce,' so how we get our content, our products, and our brands to consumers. "
Mindy Grossman
See
Products
Future
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" There's three things that are never good for a consumer mindset: uncertainty certainly, concern, and discordance. "
Mindy Grossman
Mindset
Uncertainty
Three
" Value can mean a price. Value can mean exclusivity. Value can mean, 'I can't get it anywhere else, and this is really something I want.' "
Mindy Grossman
Get
Mean
Price
" I've honed in on three questions that I ask myself when I'm evaluating where to spend my time. Is this something that I'm passionate about, is it purposeful, and will I have impact? And if I can't answer 'yes' to all three questions, then I have to sit back and ask, 'Is it really that important?' "
Mindy Grossman
Myself
Impact
Time
" At HSN, entertainment has quickly become a core part of who we are and is a key differentiator from others in the retail landscape. "
Mindy Grossman
Entertainment
Others
Key
" I believe you have to get rid of toxicity in any company. Don't care how smart, how talented, how long they have been there. If someone is going to create a toxic environment, you have to make a change. "
Mindy Grossman
Care
Long
You
" My parents were like, 'Oh my God,' when I said I was going into fashion - they pictured me with a rolling rack on Seventh Avenue. "
Mindy Grossman
Me
Fashion
Like
" By leveraging technology, innovation, and the power of community, Weight Watchers will be able to realize the full growth potential of the business. "
Mindy Grossman
Business
Community
Growth
" We need more enlightened women in senior ranks, and we have to insist that companies are more diverse. "
Mindy Grossman
Women
Senior
Need
" Companies lose some of their best employees when people are beaten down; then they overpromote junior people because they can't persuade outsiders to sign on. "
Mindy Grossman
Employees
Down
Best
" I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them. "
Mindy Grossman
Boldness
True
Purpose
" If you go up on a mountain and scream about change, you better make sure you're ready for people to come. "
Mindy Grossman
Change
Better
You
" I think technology, on one side, you can look at it; it's disrupted a lot of industries and businesses. On the other side, it's enabled us to do things that we never thought possible in being able to engage customers. "
Mindy Grossman
Technology
Look
Think
" We have a highly specialized customer and want to give her the best experience somewhere she can trust. "
Mindy Grossman
Trust
Customer
Experience
" Content is power in today's world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty. "
Mindy Grossman
Experience
Loyalty
World
" Imagining what the possibilities are versus what is right in front of me has been the second biggest factor in defining my career. "
Mindy Grossman
Career
Front
Me
" I find out as much from the guy in backstage TV as I do from my C.F.O. Anybody can e-mail me. I do town halls with employees at least once every eight weeks. I'm out there, and it makes a huge difference. "
Mindy Grossman
Me
Difference
Employees
" It's OK to not have all the answers, and in fact, the more extraordinary people you are able to surround yourself with, the better you will become. "
Mindy Grossman
You
People
Surround Yourself
" We have to focus on what we can do. It has to be about experience; it has to be about unique product. It has to be about delivering our content as broadly as we can, and that's been a huge effort on our part. "
Mindy Grossman
Been
Unique
Focus
" I've always been a risk taker; I've never believed in following the expected path. "
Mindy Grossman
Never
Been
Always
" When I first started at HSN, I knew that retailers would have to be poised to take advantage of technology and the rapidly changing ways in which people shop. It was one of the things that drew me to the company. "
Mindy Grossman
People
Started
Technology
" When people want to lose weight, they get to a point where they are desperate and looking for the new thing that is going to work miracles. But at the end of the day, there is no such thing. "
Mindy Grossman
Work
Lose
People
" Our partnership with Disney included a two-hour Cinderella list takeover that features supermodel Coco Rocha's first-ever fashion collection, which incorporated behind-the-scenes footage and interviews to support her HSN debut. "
Mindy Grossman
Fashion
Support
List
" I never want anything to be too predictable. "
Mindy Grossman
Never
Anything
Want
" At HSN, the experience we create are a significant point of differentiation. "
Mindy Grossman
Experience
Significant
Point
" We're not trying to be Amazon, all things to all people. "
Mindy Grossman
Things
Trying
People
" You have to understand who your customer is and her motivations and marry it to what's happening in the outside world. "
Mindy Grossman
Her
Understand
You
" People don't follow a leader but follow a vision - a vision of what the future looks like and how their work helps them along that path. "
Mindy Grossman
Future
Work
Vision
" If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail. "
Mindy Grossman
Where
You
Business
" I have this whole theory that whether it's in your personal life or in your business life, you have to establish a culture of generosity wherever you are. "
Mindy Grossman
Generosity
Life
You
" I believe in accessibility. I believe in honesty and a culture that supports that. And you can't have that if you're not open to receiving feedback. "
Mindy Grossman
Culture
Honesty
Feedback