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" If you think about a business where uncertainty is an anathema, it's around consumer spending, and it's around retail. "
Mindy Grossman
Where
You
Business
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" It's OK to not have all the answers, and in fact, the more extraordinary people you are able to surround yourself with, the better you will become. "
Mindy Grossman
You
People
Surround Yourself
" Value can mean a price. Value can mean exclusivity. Value can mean, 'I can't get it anywhere else, and this is really something I want.' "
Mindy Grossman
Get
Mean
Price
" Ultimately, the ability to inspire people to live healthier and happier lives is what excites me both personally and professionally. "
Mindy Grossman
Ability
Inspire
Live
" I never bet against anyone. If people do something that has a true purpose, and they do it with boldness, I root for them. "
Mindy Grossman
Boldness
True
Purpose
" I started at HSN in May of 2006, and by October, we had rolled out a new brand image, a new tagline, a new vision statement, a new customer manifesto, and new advertising. "
Mindy Grossman
Advertising
Brand
New
" I've honed in on three questions that I ask myself when I'm evaluating where to spend my time. Is this something that I'm passionate about, is it purposeful, and will I have impact? And if I can't answer 'yes' to all three questions, then I have to sit back and ask, 'Is it really that important?' "
Mindy Grossman
Myself
Impact
Time
" HSNi's performance gained momentum throughout 2014 as we executed on our strategic priorities across our business, by strengthening our customer file, optimizing our digital platform, and differentiating HSNi and our brands at content-rich, immersive commerce destination. "
Mindy Grossman
Destination
Our
Business
" At HSN, entertainment has quickly become a core part of who we are and is a key differentiator from others in the retail landscape. "
Mindy Grossman
Entertainment
Others
Key
" Content is power in today's world, and if you can own that content, create it and make interaction more of an experience than a transaction, you create a different kind of loyalty. "
Mindy Grossman
Experience
Loyalty
World
" I don't care what we're quote-unquote selling; we're about inspiring people through storytelling. "
Mindy Grossman
Storytelling
Selling
People
" As women, we can over-think things so much that we silence our intuition and only focus on the reasons something won't work. "
Mindy Grossman
Silence
Women
Work
" We are always focused on how can we differentiate ourselves. In today's world, where people are gravitating toward experiences, it is even more important. "
Mindy Grossman
People
Important
Always
" Our assimilation efforts are based on building long-term relationships and value with our customers, and the success of these efforts is measured partly by our ability to stimulate customers to make a second purchase within 90 days. "
Mindy Grossman
Value
Success
Building
" People don't follow a leader but follow a vision - a vision of what the future looks like and how their work helps them along that path. "
Mindy Grossman
Future
Work
Vision
" If you throw the pebble in the pond and the rings start circulating that much wider, you've done things and created things for people that they didn't think they'd ever be able to do. That excites me. "
Mindy Grossman
People
Done
Me
" We have to focus on what we can do. It has to be about experience; it has to be about unique product. It has to be about delivering our content as broadly as we can, and that's been a huge effort on our part. "
Mindy Grossman
Been
Unique
Focus
" I've worked for some amazing leaders, and I've worked for the opposite, and that gave me the perspective of what I knew I never wanted to be, and the perspective of what had lasting, sustainable impact. "
Mindy Grossman
Never
Perspective
Me
" Throughout my career, no matter what I've done or what decision I've made, I've made it with my family first. My priority was taking care of my family while I was taking care of business. "
Mindy Grossman
Career
Business
Care
" When I got my first VP title at 26, my parents finally stopped asking when I was going to get my law degree. "
Mindy Grossman
Law
First
Going
" Four out of five HSN corporate officers are women. I'm a believer that a diversity of mindset enables us to have an engaged conversation. "
Mindy Grossman
Conversation
Mindset
Women
" My first Weight Watchers meeting was when I was 14 years old on Long Island, and I went there with my mother. I'd gained that adolescent weight and wanted to try out for cheerleading... I lost the weight, tried out, and made the cheerleading team. "
Mindy Grossman
Mother
Try
Meeting
" There's a pure and simple business case for diversity: Companies that are more diverse are more successful. "
Mindy Grossman
Simple
Successful
Business
" In addition to showing our customers what to wear, we also educated them on how to wear it by launching The Closet and utilizing the beauty bar, where our style experts provided videos with tips to educate and inspire. "
Mindy Grossman
Inspire
Beauty
Educated
" Everybody is talking about cord cutting. It's not about the cord. It's the content. "
Mindy Grossman
Content
Cord
Everybody
" If you are not diverse, you are saying, 'I don't want to be successful.' "
Mindy Grossman
You
Saying
Successful
" We are increasingly using social media to drive both engagement and commerce. And because we are a commerce platform that integrates content, we believe we have a unique opportunity to make up a high button, a relative factor in social. "
Mindy Grossman
Drive
Opportunity
Media
" When we are caught up in the nature of our work and are asked to take on another job or position, rarely do we step back and ask ourselves, 'What do I really want to do? What is it at this point in my career and life that is important to me?' "
Mindy Grossman
Step
Nature
Me
" If you go up on a mountain and scream about change, you better make sure you're ready for people to come. "
Mindy Grossman
Change
Better
You
" If you intend to do the right thing for yourself, your family, and for your business, it becomes more like a balancing act. It's juggling - and accepting the fact that it won't always be perfect will help you better manage the inevitable ebbs and flows. "
Mindy Grossman
Yourself
Business
Better
" Imagining what the possibilities are versus what is right in front of me has been the second biggest factor in defining my career. "
Mindy Grossman
Career
Front
Me