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" At Warby Parker, we say that we're customer focused but medium agnostic. "
Neil Blumenthal
Agnostic
Say
Parker
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" If you don't plan to dive in and dedicate all of your time to your startup, you probably shouldn't be looking for funding. It's hard enough asking for money when you believe in an idea; asking for money to fund something you're iffy about is ten times more strenuous. "
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" When another editorial pops up denouncing millennials for some perceived generational flaw, I take it with a Miley Cyrus-sized grain of salt. "
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Salt
Millennials
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" Be personable to everyone you interact with. "
Neil Blumenthal
Everyone
Interact
You
" The basic idea of a hackathon is to erase all routine obligations for the day so that employees can clear a mental space for creativity. "
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Day
" Every moment contains an opportunity to create feelings of satisfaction and excitement in a customer. It's up to retailers to make it happen. "
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Moment
Opportunity
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" I believe that the concept of 'design' encompasses every aspect of customers's exposure to a brand, from the moment they hear about us to the first time they visit our store to the process of ordering and anticipating the arrival of their glasses. "
Neil Blumenthal
Glasses
Believe
Time
" What happens when kids don't have glasses - they get bored in class. They disengage and they may be disruptive. They may be misdiagnosed for A.D.D. or put in special needs classes. "
Neil Blumenthal
Class
Kids
Special
" We all have a personal recipe for productivity. One person may need six cups of autonomy and just a pinch of collaboration. Another person may require heaps of sociability and noise, with just a teaspoon of occasional privacy. "
Neil Blumenthal
Collaboration
Privacy
Person
" Brands are only powerful if they're real and authentic. "
Neil Blumenthal
Brands
Only
Powerful
" The idea that you don't spam people with five emails a day or that you offer free shipping just seemed obvious to us, because that's how we want to be treated as consumers. "
Neil Blumenthal
Want
Day
Free
" My grandfathers on both sides were entrepreneurs. "
Neil Blumenthal
Both Sides
Both
Were
" Self-aware employees make a self-aware company. "
Neil Blumenthal
Company
Employees
Make
" People who are passionate about Warby Parker are passionate about creating a company that can scale, be profitable, and do good in the world - without charging a premium for it. "
Neil Blumenthal
Company
Passionate
People
" At Warby Parker, we moved our focus to promotion only after we'd spent time creating our product, a user-friendly website, and an on-the-ball customer experience team. "
Neil Blumenthal
Experience
Focus
Customer
" When we were creating Warby Parker, for us it was about having a positive impact on the world and having a strong social mission. "
Neil Blumenthal
World
Strong
Positive
" When you look at the reasons people leave companies, it's usually because their boss is a jerk or because they aren't learning and growing. "
Neil Blumenthal
Boss
People
Look
" It's impossible to predict crises - or to control them once they hit - but you can absolutely prime yourself to ride them out as best as possible. "
Neil Blumenthal
Control
Out
Ride
" Exploring emerging technologies like new refraction technology will enable people to get prescriptions cheaper and more conveniently, which will, in turn, provide increased access to prescription glasses. "
Neil Blumenthal
Glasses
Exploring
Technology
" Just as a company needs a strategy to capture market share, a company needs a strategy to encourage actions that reflect their core values. "
Neil Blumenthal
Core
Capture
Values
" Theoretically, an open-plan office is a great format for a changeable work environment, a place where employees have a say over how they work and a place that can adapt to their needs and to the needs of the business. "
Neil Blumenthal
Employees
Great
Place
" Regardless of what you plan to use it for, the goal should always be to raise money right before you need it. You don't want to get into a situation where you need cash and you're unable to raise it - or you're unable to raise it on favorable terms. As with any negotiation, you want to raise from a position of strength. "
Neil Blumenthal
Money
Goal
Situation
" When it comes to marketing, creative resources are often worth far more than dollars. "
Neil Blumenthal
Far
More
Worth
" The rules of optical dispensing vary from state to state. Dispensing eyeglasses is not that complicated, and even if it were complicated, there should be uniform rules. "
Neil Blumenthal
State
Uniform
Even
" By creating a feedback culture within your office, you ensure that people continue to learn, grow, and challenge themselves. "
Neil Blumenthal
Challenge
You
People
" Millennials are eager to make an impact, which makes them ideal for start-ups. "
Neil Blumenthal
Impact
Eager
Ideal
" I was captain of the soccer and basketball teams in high school, and I was the equivalent of class president. "
Neil Blumenthal
Basketball
Soccer
School
" Warby Parker is a data-driven company. "
Neil Blumenthal
Company
Parker
" At Warby Parker, we use the survey platform Culture Amp to take employee engagement surveys that help us become ultra-responsive to the needs of our teams. "
Neil Blumenthal
Help
Survey
Become
" A workplace that encourages self-awareness is an environment where the most productive, curious, and innovative people thrive. "
Neil Blumenthal
Environment
People
Thrive
" Creativity flows when curiosity is stoked. "
Neil Blumenthal
Flows
Creativity
Stoked