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" All of our physical rhythms are being affected by sound outside us all the time. "
" You can't truly listen to someone and do anything else at the same time. "
" Let's define listening as making meaning from sound. It's a mental process, and it's a process of extraction. We use some pretty cool techniques to do this. One of them is pattern recognition. "
" Intention is very important in sound, in listening. When I married my wife, I promised her I would listen to her every day as if for the first time. Now that's something I fall short of on a daily basis. "
" I think absolute honesty may not be what we want. I mean, 'My goodness, you look ugly this morning.' Perhaps that's not necessary. "
" The human voice: It's the instrument we all play. It's the most powerful sound in the world, probably. It's the only one that can start a war or say 'I love you.' And yet many people have the experience that when they speak, people don't listen to them. "
I Love You
" I would suggest that our listening is the main way that we experience the flow of time from past to future. "
" While interrupting is not always wrong, it should never become a habit. "
" The need to be right can arise from a fear of being disrespected. Or it may come out of the fear of being seen as we really are: as flawed human beings who are perfectly imperfect and full of contradictions and confusions. "
" Your ears are always on - you have no ear lids. They work even when you sleep. "
" There are just huge benefits to come from designing for the ears in our health care. "
" Men tend to listen in what I call a reductive way, which is to say for a point, for a solution. You know, we like to have a problem and solve it. Bang. Thank you very much. On to the next thing. "
" We vote for politicians with lower voices, it's true, because we associate depth with power and with authority. "
" We're designing environments that make us crazy. And it's not just our quality of life which suffers. It's our health, our social behavior, and our productivity as well. "
" I've heard many reports of police attending scenes of domestic violence where they've had to turn off music and televisions and radios. Noise tends to drive us a bit crazy. "
" People often mistake our mission at The Sound Agency for a crusade for silence, but actually, silence is in many ways just as bad as too much noise. "
" It's a common mistake to speak the same to everybody. We all have different filters. "
" We have the capacity for about 1.6 human conversations, so if you're listening to one conversation particularly, you're only left with 0.6 for your inner voice that helps you write. "
" Some of my best friends are architects. And they definitely do have ears. But I think sometimes they don't use them when they're designing buildings. "
" If we're not listened to, then that doesn't create a desire inside us to listen to others. Societally, we don't value it. "
" Listening is an activity. It's not passive. We are creating the world by listening all the time. "
" My mother, in the last years of her life, became very negative, and it's hard to listen. I remember one day, I said to her, 'It's October 1 today,' and she said, 'I know, isn't it dreadful?' It's hard to listen when somebody's that negative. "
" For the great speakers, it's all about the audience. And the feeling they have is that they're giving a gift, of maybe knowledge or inspiration or motivation. "
" Sadly, piped music in so many public spaces is often just more noise. Rarely is it carefully designed to enhance our experience; much more likely it is there because retailers have subscribed to an incorrect view that music makes people spend more. "
" We spend all our time teaching reading and writing. We spend absolutely no time at all, in most schools, teaching either speaking or, more importantly still, listening. "
" Ears are made not for hearing but for listening. Listening is an active skill, whereas hearing is passive. Listening is something that we have to work at - it's a relationship with sound. And yet, it's a skill that none of us are taught. "
" As parents, we tend to be in Tell rather than Listen mode. "
" If you're surrounded by noise all the time, it has a pretty bad effect on the spirit. "
" My dream is to make the world sound better, but the only way to do that is to let businesses see that there is profit in it. "
" It's time architects start designing for our ears as well as our eyes. "
" You are one-third as productive in open-plan offices as in quiet rooms. I have a tip for you: if you work in spaces like that, carry headphones with you, with a soothing sound like birdsong. Put them on, and your productivity goes back up to triple what it would be. "